Verified Job
Real Estate
Operations Manager - VIC - Office Leasing
Real Estate
#708368
Remote / WFH
Job Description
Full job description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Join JLL's dynamic Victorian Office Leasing team as Operations Manager – a pivotal role supporting high-performance operations and strategic growth initiatives. Working alongside a high-calibre team, you'll drive operational excellence, enhance client delivery, and play a key role in the continued success of our market-leading leasing platform.
What You'll Do:
Strategic Operations Support
Partner with leadership to implement best-practice processes and drive team productivity
Manage deal tracking, monthly fee forecasting, and budget reporting
Oversee CRM systems, maintaining accurate marketing lists, deal pipelines, and fee records
Coordinate vendor creation, trust account management, and agency agreement preparation
Marketing & Campaign Management
Lead end to end marketing campaigns including photography, signage, online portals, and social media
Collaborate with JLL Business Services (JBS) to produce high-quality pitch materials, presentations, information memorandums, and brochures
Organise impactful team and client events that enhance market presence and brand visibility
Team Enablement
Run weekly team meetings with clear documentation and action tracking
Support recruitment initiatives alongside HR and leadership
Streamline onboarding and training processes to set new team members up for success
Foster a positive, collaborative team culture focused on continuous improvement
Administrative Excellence
Provide executive support to Directors including diary management and travel coordination
Process invoices and manage monthly corporate card reconciliations
Ensure compliance and adoption of JLL's Business Services platforms and tools
What You'll Bring:
Essential
3+ years' experience in operations and marketing roles
Strong written and verbal communication skills with exceptional attention to detail
Creative mindset with proven marketing capability
Outstanding organisational and project management skills
Ability to manage competing priorities and tight deadlines
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Experience with Canva
Highly Regarded
Background in property or commercial real estate agency
Degree or post-graduate qualification in Business Administration
Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator)
What JLL Can Offer You:
Premium office space and workplace perks. Enjoy all the complimentary barista beverages of your choice in a collaborative environment that supports your professional growth
Recognition benefits
Corporate discounts and offers
'You' Days
Health & Wellbeing programs
Learning & Development platforms
Mentorship from industry-leading professionals
Paid time off for volunteer work
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Please apply quoting job reference number REQ495483.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Join JLL's dynamic Victorian Office Leasing team as Operations Manager – a pivotal role supporting high-performance operations and strategic growth initiatives. Working alongside a high-calibre team, you'll drive operational excellence, enhance client delivery, and play a key role in the continued success of our market-leading leasing platform.
What You'll Do:
Strategic Operations Support
Partner with leadership to implement best-practice processes and drive team productivity
Manage deal tracking, monthly fee forecasting, and budget reporting
Oversee CRM systems, maintaining accurate marketing lists, deal pipelines, and fee records
Coordinate vendor creation, trust account management, and agency agreement preparation
Marketing & Campaign Management
Lead end to end marketing campaigns including photography, signage, online portals, and social media
Collaborate with JLL Business Services (JBS) to produce high-quality pitch materials, presentations, information memorandums, and brochures
Organise impactful team and client events that enhance market presence and brand visibility
Team Enablement
Run weekly team meetings with clear documentation and action tracking
Support recruitment initiatives alongside HR and leadership
Streamline onboarding and training processes to set new team members up for success
Foster a positive, collaborative team culture focused on continuous improvement
Administrative Excellence
Provide executive support to Directors including diary management and travel coordination
Process invoices and manage monthly corporate card reconciliations
Ensure compliance and adoption of JLL's Business Services platforms and tools
What You'll Bring:
Essential
3+ years' experience in operations and marketing roles
Strong written and verbal communication skills with exceptional attention to detail
Creative mindset with proven marketing capability
Outstanding organisational and project management skills
Ability to manage competing priorities and tight deadlines
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Experience with Canva
Highly Regarded
Background in property or commercial real estate agency
Degree or post-graduate qualification in Business Administration
Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator)
What JLL Can Offer You:
Premium office space and workplace perks. Enjoy all the complimentary barista beverages of your choice in a collaborative environment that supports your professional growth
Recognition benefits
Corporate discounts and offers
'You' Days
Health & Wellbeing programs
Learning & Development platforms
Mentorship from industry-leading professionals
Paid time off for volunteer work
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Please apply quoting job reference number REQ495483.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
