Operations & Digital Marketing
Job Description
Job Overview:
We are seeking a creative and execution-focused Operations & Marketing Manager to lead the Arch Point Wellness vertical at Arch Point. This role requires a strong blend of operations management, marketing strategy, and visual communication skills, especially expertise in Canva and presentation creation for branding, client pitches, and campaigns.
Key Responsibilities:
Operations Management
• Oversee daily operations of the wellness center ensuring seamless service delivery
• Manage staff coordination, vendor management, and scheduling
• Ensure high standards of client experience, hygiene, and service quality
• Develop and implement SOPs for efficient operations
• Handle client feedback and resolve escalations effectively
Marketing & Branding
• Plan and execute marketing campaigns for brand awareness and lead generation
• Create visually appealing creatives, marketing collaterals, and social media content using Canva
• Manage digital platforms (Instagram, website, ads, etc.)
• Ensure consistent brand identity across all platforms and communication
• Coordinate with internal teams for campaign execution
Presentation & Content Development (Key Focus Area)
• Design high-quality client presentations, pitch decks, and proposals using Canva / PowerPoint
• Create brochures, wellness packages, and marketing kits
• Develop content for presentations aligned with brand positioning
• Support leadership team with professional and impactful presentation materials
Sales & Client Engagement
• Handle client inquiries, consultations, and conversions
• Create customized wellness packages and proposals
• Build long-term client relationships and drive retention
• Track leads, conversions, and campaign performance
Required Skills & Qualifications:
• 3–6 years of experience in operations, marketing, or business roles
• Strong expertise in Canva, PowerPoint, and presentation design (mandatory)
• Good understanding of digital marketing & branding
• Excellent communication and presentation skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office and basic CRM tools
• MBA in Marketing / Operations (preferred but not mandatory)
• Knowledge of social media content strategy and branding
