Verified Job
IT / Software / Data Analyst
Operations Client Service, Associate 1
IT / Software / Data Analyst
#725035
Remote / WFH
State Street · Hyderabad, Telangana
Job Description
description
Role Overview:
As a Client Onboarding Associate 1, you will be an essential part of a team dedicated to providing high-quality service to business units worldwide. Your main responsibility will be to ensure the delivery of quality service in a timely manner, while working efficiently in a fast-paced environment. It will be crucial for you to meet deadlines and maintain the accuracy of completed assignments.
Key Responsibilities:
- Assign requests promptly upon receipt
- Review completed assignments of team members for accuracy
- Respond professionally and promptly to all assignments and inquiries
- Accurately re-route misrouted assignments
- Prioritize time-sensitive requests
- Provide leadership and guidance to team members to ensure quality service
- Cultivate and manage positive relationships with internal clients and colleagues
- Effectively communicate and resolve issues or complex requests with senior team members
- Possess knowledge of Client Onboarding Functions and dependencies
- Demonstrate ability to multitask, reprioritize, and work under deadlines
- Exhibit strong verbal and written communication skills
- Proficiency in Microsoft Applications
- Collaborate effectively, work independently, and in a team environment
Qualifications Required:
- Bachelor's degree or equivalent
- Familiarity with Microsoft Access is a plus
- Excellent communication skills and the confidence to interact with various levels of management
- Strong analytical, organizational, interpersonal, and time management skills
- Ability to analyze client/CST requirements and proactively resolve queries
- Flexible to work night shifts
Additional Company Details:
State Street is a leading custodian bank, asset manager, and asset intelligence company globally. With a focus on technology and product innovation, State Street has been a key player in the financial services industry for over two centuries. The company provides investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
State Street offers a great work environment with competitive and comprehensive benefits packages, including medical care, insurance, savings plans, and other perks. Employees have access to flexible work programs and various development programs to support their growth and potential. State Street is committed to being an equal opportunity and affirmative action employer.
Role Overview:
As a Client Onboarding Associate 1, you will be an essential part of a team dedicated to providing high-quality service to business units worldwide. Your main responsibility will be to ensure the delivery of quality service in a timely manner, while working efficiently in a fast-paced environment. It will be crucial for you to meet deadlines and maintain the accuracy of completed assignments.
Key Responsibilities:
- Assign requests promptly upon receipt
- Review completed assignments of team members for accuracy
- Respond professionally and promptly to all assignments and inquiries
- Accurately re-route misrouted assignments
- Prioritize time-sensitive requests
- Provide leadership and guidance to team members to ensure quality service
- Cultivate and manage positive relationships with internal clients and colleagues
- Effectively communicate and resolve issues or complex requests with senior team members
- Possess knowledge of Client Onboarding Functions and dependencies
- Demonstrate ability to multitask, reprioritize, and work under deadlines
- Exhibit strong verbal and written communication skills
- Proficiency in Microsoft Applications
- Collaborate effectively, work independently, and in a team environment
Qualifications Required:
- Bachelor's degree or equivalent
- Familiarity with Microsoft Access is a plus
- Excellent communication skills and the confidence to interact with various levels of management
- Strong analytical, organizational, interpersonal, and time management skills
- Ability to analyze client/CST requirements and proactively resolve queries
- Flexible to work night shifts
Additional Company Details:
State Street is a leading custodian bank, asset manager, and asset intelligence company globally. With a focus on technology and product innovation, State Street has been a key player in the financial services industry for over two centuries. The company provides investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
State Street offers a great work environment with competitive and comprehensive benefits packages, including medical care, insurance, savings plans, and other perks. Employees have access to flexible work programs and various development programs to support their growth and potential. State Street is committed to being an equal opportunity and affirmative action employer.
