Operations Assistant/IT Support- job post Kostyniuk & Greenside Lawyers
Job Description
Job Title: Operations Assistant/IT Support
Location: Etobicoke, Ontario
Report To: Office Manager
Kostyniuk & Greenside Lawyers is seeking a reliable, organized and service-oriented Office Logistic Assistant with basic-to-intermediate IT support skills to join our firm. This role is responsible for ensuring the smooth day-to-day operation of the office by managing office logistics, supplies, facilities coordination, vendor services, and providing first-level IT support to staff. The successful candidate will be proactive, detail-oriented, and committed to delivering excellent internal customer service in a professional legal environment.
Duties and Responsibilities:
· Support the day-to-day operation of the office, ensuring an organized, efficient workplace.
· Manage office supplies, equipment, kitchen inventory, and vendor relationships, including office maintenance and repairs.
· Maintain physical and electronic files and assist with operational record keeping.
· Coordinate meeting and event logistics, workstation setups, and office furniture arrangements.
· Assist with employee onboarding and offboarding, including workstation setup, software installation, user account management, and equipment collection.
· Provide first-level IT support for computers, printers, mobile devices, docking stations, Microsoft 365, Windows, Wi-Fi, VPN, and other office technology.
· Maintain IT equipment inventory, document support requests, and track IT assets.
· Liaise with external IT vendors for ongoing support and maintenance.
· Deliver basic IT guidance and cybersecurity awareness to employees.
· Support Joint Health and Safety Committee activities, including inspections and compliance.
Skills and Specifications
· Experience in a law firm or professional services environment is an asset.
· Basic-to-intermediate IT support experience in a professional office setting.
· Proficiency with Microsoft 365, Windows operating systems, printers, and common office technology.
· Strong organizational, troubleshooting, communication, and customer service skills.
· Ability to manage multiple priorities, work independently and collaboratively, and maintain confidentiality.
· Excellent attention to detail and accuracy. Ability to work independently and collaboratively.
Education and Qualifications
