opening for customer support in Bpo at indore

Job DescriptionDear Candidate Experience 1-5 yrs in customer support location Indore outbound call. Inbound calls International. National Process Voice-Non voice process salary 30 k in hand Customer Service Responsibilities list: Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers interested candidate share resume on hidden_email or whatsapp hidden_mobile Regards Sneha TalenMax Read more