Online Personal Shopper
Job Description
We are looking for a motivated and reliable Online Personal Shopper to join our Online team in a full-time, permanent position. This is a fast-paced, hands-on role that plays an important part in ensuring our online customers receive their orders accurately, on time, and to the high standard they expect.
About the Role
As an Online Personal Shopper, you'll play a key role in the success of our Online department. You'll be responsible for accurately picking, packing, and processing customer orders while ensuring every order meets our high quality and customer service standards.
Working in a fast-paced environment, you'll accurately pick and pack customer orders, prepare them for collection or delivery, and assist with our online delivery service. You'll communicate with customers when required, make suitable product substitutions, and help create a seamless online shopping experience from start to finish.
About You
The successful applicant will have:
Previous supermarket or retail experience (preferred)
A minimum of a restricted New Zealand driver's licence
Excellent customer service and communication skills
Good written and spoken English
Basic computer and maths skills
Strong organisational and time-management skills
The ability to prioritise and multitask in a fast-paced environment
The ability to work independently and take ownership of customer orders
A positive attitude and strong work ethic
Reliability and the ability to work effectively as part of a team
Physically fit and capable of being on your feet for long periods and lifting shopping orders
Experience in an online shopping or personal shopping role would be advantageous but is not essential. Full training will be provided to the right candidate.
Hours of Work
This is a permanent full-time position working:
Sunday: 9:00am – 6:00pm
Monday: 10:00am – 7:00pm
Tuesday: 11:30am – 7:00pm
Wednesday: 11:20am – 7:00pm
Thursday: Off
Friday: 7:00am – 3:30pm
Saturday: Off
Why Join Us?
Be part of a supportive and hardworking team
Work in a fast-paced and rewarding environment
Receive full training and ongoing development
Play an important role in delivering an excellent online shopping experience
Join a successful, locally owned supermarket
How to Apply
If you believe you have the right attitude, experience, and attributes for this role, please apply online with your cover letter and CV.
Alternatively, applications can be sent to:
lilly.bruntonjohnson@nw.co.nz
Applicants must hold New Zealand citizenship, permanent residency, or a valid New Zealand work visa.
Only shortlisted candidates will be contacted.
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