Onboarding Specialist & Product Expert (Real Estate Law Clerk)- job post Closer Conveyancing
Job Description
Company Overview
Closer Conveyancing is a dynamic team born in London, Ontario, comprised of law and tech professionals dedicated to enhancing the property closing experience. Our mission is to streamline the property conveyancing process for lawyers and clerks, ensuring it is optimized for today’s needs and future innovations. We pride ourselves on our values of trust, integrity, and delivering a world-class product.
About the Role
Are you a Real Estate Law Clerk or Paralegal looking to transition into legal tech? We’d love to hear from you!
We are seeking an Onboarding Specialist & Product Expert to join our Client Onboarding team in Alberta. Reporting to the Manager, Client Onboarding, you will lead virtual and in-person training sessions, guide new clients through onboarding, and support their success throughout their first 8 files.
This role combines real estate law expertise, client onboarding, account management, and product expertise. In addition to supporting new clients, you’ll become a key internal resource for product and technology-related questions, helping other Onboarding Specialists and team members better understand and navigate the software.
You’ll collaborate closely with Account Executives, Business Development, and other internal teams to deliver tailored training experiences, drive product adoption, identify opportunities for improvement, and build strong client relationships.
This is an opportunity to take your experience in property transactions and apply it in a more consultative, technology-focused role, working with the software that supports real estate law practices rather than within a firm itself. If you’ve worked on real estate files and used conveyancing software, your experience will translate directly into this tech-driven environment.
What You’ll Do
Training & Onboarding
Develop and deliver engaging training for new clients, both virtually and in person, tailored to their specific needs and workflows.
Facilitate one-on-one training sessions to enhanc
