OFFICE ADMINISTRATION AND BACK OFFICE EXCECUTIVE

Industry: eCommerce Amazon Exports Department: Operations / Administration Employment Type: Full-Time Location: Vishwakarma Industrial Area (VKIA) Road no * ,Jaipur About the CompanyWe are an export-oriented eCommerce company selling products through Amazon global marketplaces (USA, UK, Europe, etc.). Our operations include sourcing from domestic suppliers, managing export documentation, coordinating with freight forwarders, and ensuring smooth international order fulfillment. Job SummaryThe Office Administration & Back Office Executive will be responsible for managing office administration, backend Amazon operations, coordination with product suppliers, and shipping/logistics partners to ensure smooth export order processing. Key Responsibilities1 Office AdministrationOversee daily office administrative functionsMaintain records, files, and documentation (physical & digital)Handle office expenses, vendor bills, and payment follow-upsCoordinate internal communication and schedulingEnsure smooth office workflow and compliance documentation2 Amazon Back Office OperationsCreate and manage shipment plansMonitor order status, returns, and reimbursementsMaintain sales and inventory reportsCoordinate FBA warehouse shipments3 Supplier CoordinationCommunicate with product suppliers for order placement and follow-upsNegotiate timelines and ensure on-time productionVerify product specifications, packaging, and labeling requirementsCoordinate quality checks before dispatchMaintain supplier database and purchase records4 Shipping & Logistics CoordinationCoordinate with freight forwarders and courier partnersPrepare export documentation (Invoice, Packing List, Shipping Bill, IEC, etc.)Ensure correct labeling as per Amazon FBA requirementsTrack shipments and provide updatesResolve customs or shipping-related issuesMaintain freight cost records5 Documentation & ComplianceMaintain export compliance recordsEnsure proper documentation for auditsAssist with GST/export paperworkEnsure adherence to Amazon export policies6 Reporting & Data ManagementPrepare MIS reports (sales, stock, dispatch, pending orders)Maintain Excel sheets and ERP entriesGenerate monthly performance reportsMonitor stock levels and coordinate replenishment QualificationsEducationBachelors degree in Commerce, Business Administration, or related fieldExperience13 years in office administration, export, or eCommerce back officeExperience with Amazon Seller Central preferred Required SkillsStrong MS Excel knowledge (VLOOKUP, Pivot Tables, formulas)Knowledge of export documentation proceduresBasic accounting & invoice handlingGood communication & vendor management skillsStrong organizational and multitasking abilitiesAttention to detail Preferred SkillsExperience in international shippingUnderstanding of FBA processKnowledge of HS codes and customs clearanceERP software experience Key Performance Indicators (KPIs)Timely processing of Amazon export shipmentsError-free documentationOn-time supplier coordinationAccurate inventory trackingReduced shipment delaysProper maintenance of complian