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Verified Job Customer Support / TeleCaller

Networking5+ years

Pune, Maharashtra
Customer Support / TeleCaller
#377105
Remote / WFH

Job Description

Responsibilities

A day in the life of an Infoscion

• As part of the Infosys project management team, your primary role would be to take end-to-end bottom line responsibility for a Project.

• You will lead the proposal preparation, review the project estimations, capture inputs from key stakeholders to position Infosys suitably in order to seal the deal.

• You will schedule assignments, monitor, review and report project status regularly in order to manage project risks and ensure successful project delivery and implementation.

• You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.

• You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.

If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Educational Requirements

Btech/BE,Mtech/ME,BCA/MCA,BS/MS

Location: Pune, Maharashtra, India

Experience- 5 to + years

Additional Responsibilities:

• Project Management fundamentals

• Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes.

• Knowledge of one or more programming languages; knowledge of architecture frameworks, and design principles; ability to comprehend & manage technology, performance engineering.

• Domain – Basic domain knowledge in order to understand the business requirements / functionality.

• Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines

• Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters

• Good understanding of SDLC and agile methodologies is a pre-requisite

• Awareness of latest technologies and trends

• Logical thinking and problem solving skills along with an ability to collaborate

Technical and Professional Requirements:

Mandatory skills: Networking L2
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