Verified Job
Hardware / Network Engineer
Network Engineer IV - Infrastructure and Cybersecurity
Hardware / Network Engineer
#58382
Remote / WFH
City of Norfolk, VA
Job Description
This position will lead a team of network engineers who will be responsible for supporting, maintaining, and advancing the City’s network infrastructure. This position provides technical leadership, operational oversight, and strategic guidance to ensure the reliability, security, and scalability of mission critical network services across all City departments. In addition, this position will coordinate daily operations, guide new technology initiatives, and collaborate closely with IT leadership, cross-functional teams, and external partners. The individual in this role must demonstrate strong technical expertise, effective team leadership, and a commitment to delivering high-quality technology services that enable City operations.
The ideal candidate will be someone who can work collaboratively to implement the City’s IT strategy and empower team members to deliver exceptional results. This person must have experience managing complex technology projects, troubleshooting and resolving infrastructure-related issues, and optimizing resources to meet project and organizational objectives. The candidate must foster strong relationships and work effectively with staff, peers, leadership, customers, consultants, and vendors to achieve departmental goals within scope and on time. Additionally, the ideal candidate must be able to clearly explain processes and policies to staff, non-technical customers, and management, whether in person or through documentation and reports.
The successful candidate will have in-depth knowledge of data management, disaster recovery strategies, and network engineering principles. This person will possess exceptional technical skills, outstanding relationship-building abilities, excellent communication skills, and strong analytical proficiency. This individual will also be customer-focused, innovative, and highly creative in their approach to solving complex technical challenges.
In addition to the above requirements, the successful candidate must:
Successfully pass a drug screening test and extensive criminal background check
Possess a driver’s license valid in Norfolk, Virginia
Live within an hour of the City of Norfolk
Report to Norfolk city offices on a regular basis, and within one hour of being notified of an event or emergency.
Be available for a 24-hour on-call rotation and emergency response as required
Report to work as directed in the event of an emergency or natural disaster and be expected to work unusual shifts and hours.
Department Hiring Salary Range: $84,781.84 - $97,289.08
Essential Functions
This position manages the following areas of responsibility:
Supervise and mentor a team of IT professionals by providing leadership, direction, and performance management that ensures efficient operation and continuous improvement of the City’s network infrastructure
Ensure proper monitoring, troubleshooting, and timely resolution of network issues, outages, and service degradations.
Provide guidance and training to IT staff on emerging technologies and best practices
Develop and maintain comprehensive documentation for configurations, policies, and procedures
Support the development and implementation of disaster recovery strategies to ensure business continuity, and data protection
Coordinate cross-team collaboration with cybersecurity, applications, and public safety groups to ensure aligned operation
Manage implementation of network upgrades, replacements, and lifecycle projects (e.g., switch refreshes, cabling, WAN improvements)
Partner with cybersecurity team to ensure network configurations adhere to security standards, incident response requirements, and access control policies
Review and validate technical proposals, statement of work, and vendor documentation for network-related projects
Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent with five years experience.
Preferred Education/Experience:
This position requires broad knowledge in the professional or technical field, typically acquired through a Bachelor’s degree with coursework in information technology or a related discipline. A minimum of 5 years of IT experience is required, with three years specializing in network engineering.
Preferred License(s) and/or Certification(s):
Preferred licenses include but not limited to the following: CCNA, CCNP, CWNP, CWNA, Network+, Security+. Microsoft Azure certified and/or other cloud certifications such as AWS is also desirable.
Additional Information & Requirements
Work Location: 800 E. City Hall Ave, 1st Floor, Norfolk, VA 23510
Work Hours: Monday-Friday 8:00AM – 5:00PM (40 hours week)
The ideal candidate will be someone who can work collaboratively to implement the City’s IT strategy and empower team members to deliver exceptional results. This person must have experience managing complex technology projects, troubleshooting and resolving infrastructure-related issues, and optimizing resources to meet project and organizational objectives. The candidate must foster strong relationships and work effectively with staff, peers, leadership, customers, consultants, and vendors to achieve departmental goals within scope and on time. Additionally, the ideal candidate must be able to clearly explain processes and policies to staff, non-technical customers, and management, whether in person or through documentation and reports.
The successful candidate will have in-depth knowledge of data management, disaster recovery strategies, and network engineering principles. This person will possess exceptional technical skills, outstanding relationship-building abilities, excellent communication skills, and strong analytical proficiency. This individual will also be customer-focused, innovative, and highly creative in their approach to solving complex technical challenges.
In addition to the above requirements, the successful candidate must:
Successfully pass a drug screening test and extensive criminal background check
Possess a driver’s license valid in Norfolk, Virginia
Live within an hour of the City of Norfolk
Report to Norfolk city offices on a regular basis, and within one hour of being notified of an event or emergency.
Be available for a 24-hour on-call rotation and emergency response as required
Report to work as directed in the event of an emergency or natural disaster and be expected to work unusual shifts and hours.
Department Hiring Salary Range: $84,781.84 - $97,289.08
Essential Functions
This position manages the following areas of responsibility:
Supervise and mentor a team of IT professionals by providing leadership, direction, and performance management that ensures efficient operation and continuous improvement of the City’s network infrastructure
Ensure proper monitoring, troubleshooting, and timely resolution of network issues, outages, and service degradations.
Provide guidance and training to IT staff on emerging technologies and best practices
Develop and maintain comprehensive documentation for configurations, policies, and procedures
Support the development and implementation of disaster recovery strategies to ensure business continuity, and data protection
Coordinate cross-team collaboration with cybersecurity, applications, and public safety groups to ensure aligned operation
Manage implementation of network upgrades, replacements, and lifecycle projects (e.g., switch refreshes, cabling, WAN improvements)
Partner with cybersecurity team to ensure network configurations adhere to security standards, incident response requirements, and access control policies
Review and validate technical proposals, statement of work, and vendor documentation for network-related projects
Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent with five years experience.
Preferred Education/Experience:
This position requires broad knowledge in the professional or technical field, typically acquired through a Bachelor’s degree with coursework in information technology or a related discipline. A minimum of 5 years of IT experience is required, with three years specializing in network engineering.
Preferred License(s) and/or Certification(s):
Preferred licenses include but not limited to the following: CCNA, CCNP, CWNP, CWNA, Network+, Security+. Microsoft Azure certified and/or other cloud certifications such as AWS is also desirable.
Additional Information & Requirements
Work Location: 800 E. City Hall Ave, 1st Floor, Norfolk, VA 23510
Work Hours: Monday-Friday 8:00AM – 5:00PM (40 hours week)
