MT| AP Customer service manager

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Customer Care
1 month
India
Rajasthan
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ID: 275062
Published 1 month ago by G Genpact India Pvt. Ltd
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In Customer Care category
Jaipur, Rajasthan, India
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We are looking for someone with extensive experience in the FA and S2P domain with over relevant years of strong domain experience.
In this role, you will be encouraged to work on deadlines, in a fast-paced business environment while being a good teammate.
Responsibilities
In this role, you will be responsible for all the activities related to record to report which include but are not extensive:
Experience in end-to-end S2P AP process (Invoice verification to Payment)
Understand 2 3-way Match concept and understand Financial Impacts
Ensuring that all invoices raised by supplier and internal business stakeholders are processed and cleared in a timely manner
Conducting ageing analysis based on due dates to understand the paying pattern
Quality Checks - Understand the gaps and resolve them
Drive Simplification project to avoid / eliminate wastage of man hours
Perform monthly closing activities and solve pending item issues with supplier accounts
Play a key role in the assignments including developing project plans, allocating resources, and leading staff members.
Audit engagements.
Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive.
Understanding of taxation system and its impact on the books of accounts
Qualifications we seek in you
Minimum qualifications
B.Com/M.com/MBA

Preferred qualifications
Should have a commerce background.
Should have worked in a customer facing role
Must demonstrated proficiency in English as the role requires extensive communication
Must work in the US working hours from Monday to Friday (Blend of American India holidays apply)
Must have a very strong analytical bent of mind and should be driver of results
Good Oracle and / or SAP knowledge would be extremely beneficial and an added advantage
Should have a very good knowledge in MS Office module
Must possess a very positive attitude and have good interpersonal skills
Must demonstrate flexibility in working in odd hours during quarter and year-end closing
Excellent report writing and presentation skills, an analytical mind, and problem-solving abilities.
Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly
Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must
Good understanding of technical platforms and risk management practices.
Identify the correct root cause and implement an action plan to fix upstream and downstream processes
Conceptual understanding of any transition and its impact on books of accounts
Employee evaluation, selection, and set-up of ongoing performance management; Rate and manage the performance of employee, ensure employee performance is as per company standards
Carry out quality check reporting requirements accurately and within the specified time
Exposure to ERP and other procurement systems (Oracle, SAP, Peoplesoft etc.)
Driving customer engagement by participating periodically in Global connects with Regional Heads Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

We are looking for someone with extensive experience in the FA and S2P domain with over relevant years of strong domain experience.
In this role, you will be encouraged to work on deadlines, in a fast-paced business environment while being a good teammate.
Responsibilities
In this role, you will be responsible for all the activities related to record to report which include but are not extensive:
Experience in end-to-end S2P AP process (Invoice verification to Payment)
Understand 2 3-way Match concept and understand Financial Impacts
Ensuring that all invoices raised by supplier and internal business stakeholders are processed and cleared in a timely manner
Conducting ageing analysis based on due dates to understand the paying pattern
Quality Checks - Understand the gaps and resolve them
Drive Simplification project to avoid / eliminate wastage of man hours
Perform monthly closing activities and solve pending item issues with supplier accounts
Play a key role in the assignments including developing project plans, allocating resources, and leading staff members.
Audit engagements.
Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive.
Understanding of taxation system and its impact on the books of accounts
Qualifications we seek in you
Minimum qualifications
B.Com/M.com/MBA

Preferred qualifications
Should have a commerce background.
Should have worked in a customer facing role
Must demonstrated proficiency in English as the role requires extensive communication
Must work in the US working hours from Monday to Friday (Blend of American India holidays apply)
Must have a very strong analytical bent of mind and should be driver of results
Good Oracle and / or SAP knowledge would be extremely beneficial and an added advantage
Should have a very good knowledge in MS Office module
Must possess a very positive attitude and have good interpersonal skills
Must demonstrate flexibility in working in odd hours during quarter and year-end closing
Excellent report writing and presentation skills, an analytical mind, and problem-solving abilities.
Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly
Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must
Good understanding of technical platforms and risk management practices.
Identify the correct root cause and implement an action plan to fix upstream and downstream processes
Conceptual understanding of any transition and its impact on books of accounts
Employee evaluation, selection, and set-up of ongoing performance management; Rate and manage the performance of employee, ensure employee performance is as per company standards
Carry out quality check reporting requirements accurately and within the specified time
Exposure to ERP and other procurement systems (Oracle, SAP, Peoplesoft etc.)
Driving customer engagement by participating periodically in Global connects with Regional Heads
G Genpact India Pvt. Ltd
G Genpact India Pvt. Ltd
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