Merchandising Coordinator - Southcentre Mall

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

The opportunity

Our Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!

What you'll discover

Eligible Associates can look forward to:

One-of-a-kind, inclusive culture
Dedicated training and on-the-job resources to enhance your development
Merchandise discount for yourself and eligible family members at all TJX Canada stores
Associate and Family Assistance Program to support healthy living
What you'll do

It's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:

Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.
Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.
Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.
For a closer look into the role, click HERE
What you'll need

To begin your career with us, you'll have:

Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
High School education or equivalent experience
Excellent problem solving and communication skills including verbal, written and active listening
Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operations
The ability to set up and maintain a warehouse environment
Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Read more