Mental Health Operations Manager

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Operations Executive Jobs
1 month
Australia
Victoria
Parkville Get directions →
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ID: 923226
Published 1 month ago by The Royal Children's Hospital
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Parkville, Victoria, Australia
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Location
Parkville VIC 3052
 
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
 
Full job description
Date: 24 Jul 2025

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Mental Health Operations Manager Fixed term 0.4 EFT for 12 months

The RCH Mental Health service is the Infant Child and Youth Mental Health Service for the western metro region and is spread across the RCH hospital and community campuses. The role will oversee operations for the service and suppoirt the manager in the ongoing role for a fixed term. The role requires a highly motivated person who has experience in managing operations of a large mental health service and take on responsibilitirs to help the wervice complete an inportant transformation process including the initiation of several new initiatives. The role will cover operatioins across the hospital and community campuses and will be based at the RCH Hospital campus.


Parkville, Melbourne location
Work for Australia’s leading Children’s Hospital
Friendly and dynamic team
Pro-active and supportive leadership

About the Role
This is a fixed term position at 30.4 hours per fortnight within the Mental Health Department, based at the RCH campus. The position is for 12 months.


You will be responsible for:
The operational management of the mental health service including providing operational oversight supervision to the team and site coordinators across the hospital and community arms of the service, the senior administrative team leader, discipline seniors, the family violence advisor, consumer and carer consultants. You will also manage the budget of the mental health service.


What you’ll achieve:
The Operations Manager leads clinical operations of the Mental Health department as agreed with the Director including specified responsibilities for elements of strategic, clinical, operational, professional and stakeholder governance (including risk management). This involves ensuring effective departmental performance and quality service delivery with the resources available (human resources, financial, research and other supports) to align with the RCH Strategic Plan, in order to build and maintain a robust, flexible and sustainable mental health service that delivers high quality care for infants, children, adolescents and their families.


Your skills and experience:
Essential
Considerable Experience in managing mental health teams and services
Extensive experience in working in the mental health sector and sound knowledge of the relevant operational processes including the deliverable such as the DoH KPIs. and legislation pertaining to Mental Health.
Excellent operational skills and a commitment to maintaining professional standards in the area
Leadership experience in a major Australian public teaching hospital or mental health service, preferably at operational manager level
Demonstrated successful leadership and supervision of clinical and administrative team leaders
Extensive Human resource and people-management experience including recruitment, training and performance management
Considerable experience in strategic financial planning, budget modelling, monitoring and reporting within a health context
Desirable
Prior experience of acting in the role of the Mental Health Operations Manager

If this sounds like you, click here to view the position description.


About RCH Mental Health Program
RCH Mental Health is a Level 5 tertiary Infant, Child and Family Area Mental Health and Wellbeing Service and comprises community and hospital-based services. This includes an Intake and Assessment Team based at Parkville and three multidisciplinary community-based teams located at Travancore, St Albans and Hoppers Crossing. The Community teams are led by a partnership between a Team Coordinator and a Consultant Psychiatrist, with the Team Coordinator responsible for the operational functioning of the team, and the Consultant Psychiatrist accountable for driving high quality clinical care across the Team.
RCH Mental Health is currently undergoing an exciting transformation and expansion as we implement the recommendations from the Royal Commission into Victoria’s Mental Health System. The transformation will allow RCH Mental Health to help more infants and children and their families and implement contemporary models of care that best meet the needs of the families we serve and support them to use their collective strengths for recovery and hope.


What we offer:
Salary Packaging – Increase your take home pay!
Employee Assistance Program
Culture of continuous improvement

Other requirements:
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Shortlisting for this position will commence immediately, we encourage you to apply promptly!
For more information about this position please contact MP Mthunzi, General Manager and Director of Nursing Mental Health on 0421 452 319 or mp.mthunzi@rch.org.au


Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

  Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Location
Parkville VIC 3052
 
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
 
Full job description
Date: 24 Jul 2025

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Mental Health Operations Manager Fixed term 0.4 EFT for 12 months

The RCH Mental Health service is the Infant Child and Youth Mental Health Service for the western metro region and is spread across the RCH hospital and community campuses. The role will oversee operations for the service and suppoirt the manager in the ongoing role for a fixed term. The role requires a highly motivated person who has experience in managing operations of a large mental health service and take on responsibilitirs to help the wervice complete an inportant transformation process including the initiation of several new initiatives. The role will cover operatioins across the hospital and community campuses and will be based at the RCH Hospital campus.


Parkville, Melbourne location
Work for Australia’s leading Children’s Hospital
Friendly and dynamic team
Pro-active and supportive leadership

About the Role
This is a fixed term position at 30.4 hours per fortnight within the Mental Health Department, based at the RCH campus. The position is for 12 months.


You will be responsible for:
The operational management of the mental health service including providing operational oversight supervision to the team and site coordinators across the hospital and community arms of the service, the senior administrative team leader, discipline seniors, the family violence advisor, consumer and carer consultants. You will also manage the budget of the mental health service.


What you’ll achieve:
The Operations Manager leads clinical operations of the Mental Health department as agreed with the Director including specified responsibilities for elements of strategic, clinical, operational, professional and stakeholder governance (including risk management). This involves ensuring effective departmental performance and quality service delivery with the resources available (human resources, financial, research and other supports) to align with the RCH Strategic Plan, in order to build and maintain a robust, flexible and sustainable mental health service that delivers high quality care for infants, children, adolescents and their families.


Your skills and experience:
Essential
Considerable Experience in managing mental health teams and services
Extensive experience in working in the mental health sector and sound knowledge of the relevant operational processes including the deliverable such as the DoH KPIs. and legislation pertaining to Mental Health.
Excellent operational skills and a commitment to maintaining professional standards in the area
Leadership experience in a major Australian public teaching hospital or mental health service, preferably at operational manager level
Demonstrated successful leadership and supervision of clinical and administrative team leaders
Extensive Human resource and people-management experience including recruitment, training and performance management
Considerable experience in strategic financial planning, budget modelling, monitoring and reporting within a health context
Desirable
Prior experience of acting in the role of the Mental Health Operations Manager

If this sounds like you, click here to view the position description.


About RCH Mental Health Program
RCH Mental Health is a Level 5 tertiary Infant, Child and Family Area Mental Health and Wellbeing Service and comprises community and hospital-based services. This includes an Intake and Assessment Team based at Parkville and three multidisciplinary community-based teams located at Travancore, St Albans and Hoppers Crossing. The Community teams are led by a partnership between a Team Coordinator and a Consultant Psychiatrist, with the Team Coordinator responsible for the operational functioning of the team, and the Consultant Psychiatrist accountable for driving high quality clinical care across the Team.
RCH Mental Health is currently undergoing an exciting transformation and expansion as we implement the recommendations from the Royal Commission into Victoria’s Mental Health System. The transformation will allow RCH Mental Health to help more infants and children and their families and implement contemporary models of care that best meet the needs of the families we serve and support them to use their collective strengths for recovery and hope.


What we offer:
Salary Packaging – Increase your take home pay!
Employee Assistance Program
Culture of continuous improvement

Other requirements:
Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.
Shortlisting for this position will commence immediately, we encourage you to apply promptly!
For more information about this position please contact MP Mthunzi, General Manager and Director of Nursing Mental Health on 0421 452 319 or mp.mthunzi@rch.org.au


Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption

 
The Royal Children's Hospital
The Royal Children's Hospital
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