Verified Job
Receptionist
Medical Receptionist
Receptionist
#718011
Remote / WFH
Glaucoma Associates of Illinois LLC
Job Description
OVERVIEW
To perform all job functions in a courteous and professional manner consistent with the mission and goals of Glaucoma Associates of Illinois LLC. Primarily responsible for providing excellent customer service to all patients by utilizing an in-depth knowledge of the organization’s policies and procedures.
Duties and Responsibilities:
Follow all current and future policies and procedures of the department.
Greet patients, add/verify patient demographics, obtain insurance information, and scan all payer insurance cards. Ensure patients have any applicable referrals.
Review all doctors’ schedules daily to determine availability and strategic placement of triage patients.
Provide efficient and professional telephone services: answer incoming calls, make/cancel/reschedule appointments.
Accurately schedule/reschedule appointments.
Accurately take messages or triage to the appropriate staff according to established protocols.
Document all pertinent information in patient charts.
Copying, filing and scanning as necessary.
Secure all daily money and provider prescription pads in the office safe each evening.
Place daily work and patient charts in the assigned secure location upon leaving.
Ensure accuracy of daily collection and balance all financials to the appropriate reports.
Maintain a clean and orderly work area.
Maintain forms and office supplies required for front desk activities.
Assure the readiness of the reception area for each working day.
Open/close the office at the designated time and have all front desk activities fully operational at the start of business hours.
Maintain practice and patient confidentiality at all times.
Exhibit professional demeanor at all times while representing the practice.
Maintain a professional level and volume of communication.
Participate in staff and educational meetings and training.
Obtain HIPAA/OSHA certification upon hire and each year at a specified time and at the expense of the practice.
Perform other duties as assigned.
Physical Requirements:
Most of the on-the-job time is spent walking, sitting, using hands to handle objects, reaching with hands and arms, talking and listening. Less than one-third of the time is spent stooping or crouching.
Occasionally, this job may require weight to be lifted; less than one-third of the on-the-job lifting equals or exceeds 50 pounds.
The job requires the following types of special vision: close, distance, peripheral and depth.
Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic).
Ability to work in an office environment and sustain posture in a seated position for prolonged periods of time.
The practice has not determined this position to be at risk for blood borne pathogens as described by O.S.H.A. regulations of 1992.
If bilingual:
Interpret for patients and others as needed.
Translate written documents as needed.
For those not certified to interpret in a clinical setting: on the job training will be provided for the right candidate.
Requirements:
Preferred medical related experience and/or training.
High school diploma or GED equivalent.
Bilingual - English/Spanish preferred
Compensation will be decided based on experience.
Pay: From $16.00 per hour
Benefits:
Employee discount
On-the-job training
Paid time off
Work Location: In person
Report job
To perform all job functions in a courteous and professional manner consistent with the mission and goals of Glaucoma Associates of Illinois LLC. Primarily responsible for providing excellent customer service to all patients by utilizing an in-depth knowledge of the organization’s policies and procedures.
Duties and Responsibilities:
Follow all current and future policies and procedures of the department.
Greet patients, add/verify patient demographics, obtain insurance information, and scan all payer insurance cards. Ensure patients have any applicable referrals.
Review all doctors’ schedules daily to determine availability and strategic placement of triage patients.
Provide efficient and professional telephone services: answer incoming calls, make/cancel/reschedule appointments.
Accurately schedule/reschedule appointments.
Accurately take messages or triage to the appropriate staff according to established protocols.
Document all pertinent information in patient charts.
Copying, filing and scanning as necessary.
Secure all daily money and provider prescription pads in the office safe each evening.
Place daily work and patient charts in the assigned secure location upon leaving.
Ensure accuracy of daily collection and balance all financials to the appropriate reports.
Maintain a clean and orderly work area.
Maintain forms and office supplies required for front desk activities.
Assure the readiness of the reception area for each working day.
Open/close the office at the designated time and have all front desk activities fully operational at the start of business hours.
Maintain practice and patient confidentiality at all times.
Exhibit professional demeanor at all times while representing the practice.
Maintain a professional level and volume of communication.
Participate in staff and educational meetings and training.
Obtain HIPAA/OSHA certification upon hire and each year at a specified time and at the expense of the practice.
Perform other duties as assigned.
Physical Requirements:
Most of the on-the-job time is spent walking, sitting, using hands to handle objects, reaching with hands and arms, talking and listening. Less than one-third of the time is spent stooping or crouching.
Occasionally, this job may require weight to be lifted; less than one-third of the on-the-job lifting equals or exceeds 50 pounds.
The job requires the following types of special vision: close, distance, peripheral and depth.
Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic).
Ability to work in an office environment and sustain posture in a seated position for prolonged periods of time.
The practice has not determined this position to be at risk for blood borne pathogens as described by O.S.H.A. regulations of 1992.
If bilingual:
Interpret for patients and others as needed.
Translate written documents as needed.
For those not certified to interpret in a clinical setting: on the job training will be provided for the right candidate.
Requirements:
Preferred medical related experience and/or training.
High school diploma or GED equivalent.
Bilingual - English/Spanish preferred
Compensation will be decided based on experience.
Pay: From $16.00 per hour
Benefits:
Employee discount
On-the-job training
Paid time off
Work Location: In person
Report job
