Medical Receptionist - Bank

What will you be doing

Provide a responsive, courteous, calm and efficient service, to enable and support patient care.
Respond to circumstances with a positive and flexible approach.
Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required)
Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance
Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate
Process any patient repeat prescription requests that are received by the Practice on the clinical system
Ensure patient confidentiality at all times
Provide operational support to the onsite clinical team
Be familiar with and adhere to PC24 Standard Operating Procedures.
Ensure all relevant information is communicated to incoming staff through a robust handover.

What do I need

Excellent verbal and written communication skills.
You will work as a team and independently.
Good IT skills including all Microsoft package
Experience of EMIS is essential
Experience within Primary Care Practices Read more