Verified Job
Healthcare
Medical Receptionist
Healthcare
#403
Remote / WFH
Ortho ACT
Job Description
A* medical receptionist is the first point of contact in a healthcare setting, responsible for managing patient interactions, administrative tasks, and supporting smooth clinic operations.*
Key Responsibilities
Patient Interaction: Greet patients and visitors warmly, verify personal information, explain intake forms, and provide a welcoming environment to set a positive tone for the visit.
Appointment Management: Schedule, confirm, and manage patient appointments according to physician availability, and handle cancellations or rescheduling.
Administrative Duties: Maintain and update patient records in electronic health record (Genie) systems, process insurance paperwork, issue invoices and receipts, and manage payments.
Communication: Answer phone calls promptly, respond to patient inquiries, and coordinate communication between patients and healthcare staff.
Office Support: Assist doctors and nurses with clerical tasks such as photocopying, scanning, filing, and preparing outgoing mail.
Compliance and Confidentiality: Ensure patient privacy according to HIPAA regulations, maintain a tidy reception area, and adhere to workplace health and safety
Required Skills and Qualifications
Experience in medical or administrative roles preferred.
Strong communication and interpersonal skills, empathy, and professionalism.
Ability to multitask and manage high volumes of patients and phone calls efficiently.
Familiarity with medical terminology and proficiency in electronic medical records (Genie) systems.
Organisational skills, attention to detail, and the ability to work collaboratively as part of a healthcare team.
Job Types: Full-time, Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: 38 per week
Work Location: In person
Key Responsibilities
Patient Interaction: Greet patients and visitors warmly, verify personal information, explain intake forms, and provide a welcoming environment to set a positive tone for the visit.
Appointment Management: Schedule, confirm, and manage patient appointments according to physician availability, and handle cancellations or rescheduling.
Administrative Duties: Maintain and update patient records in electronic health record (Genie) systems, process insurance paperwork, issue invoices and receipts, and manage payments.
Communication: Answer phone calls promptly, respond to patient inquiries, and coordinate communication between patients and healthcare staff.
Office Support: Assist doctors and nurses with clerical tasks such as photocopying, scanning, filing, and preparing outgoing mail.
Compliance and Confidentiality: Ensure patient privacy according to HIPAA regulations, maintain a tidy reception area, and adhere to workplace health and safety
Required Skills and Qualifications
Experience in medical or administrative roles preferred.
Strong communication and interpersonal skills, empathy, and professionalism.
Ability to multitask and manage high volumes of patients and phone calls efficiently.
Familiarity with medical terminology and proficiency in electronic medical records (Genie) systems.
Organisational skills, attention to detail, and the ability to work collaboratively as part of a healthcare team.
Job Types: Full-time, Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: 38 per week
Work Location: In person
