Verified Job
Receptionist
Medical Front Desk
Receptionist
#755956
Remote / WFH
SNI USA Inc
Job Description
Job Title: Medical Front Desk Receptionist / Scheduler
Location: Philadelphia, PA
Industry: Non-Profit Healthcare
Pay: $18-20/hr
Job Summary A well-established non-profit healthcare organization in Philadelphia is seeking a Medical Front Desk Receptionist / Scheduler to join its team. This role is essential in delivering an exceptional patient experience while managing provider schedules and ensuring accurate patient registration within the practice management system.
Key Responsibilities
• Answer and manage incoming calls in a professional and timely manner
• Greet patients warmly; handle check-in, registration, and scheduling
• Maintain and update accurate patient records, including insurance and contact information
• Manage provider schedules and coordinate Medical Assistant visits per internal processes
• Schedule patient appointments across multiple locations and partner agencies
• Conduct appointment confirmation calls
• Verify insurance coverage or uninsured status; direct patients to Benefits Counselor as needed
• Collect applicable patient fees in accordance with the Sliding Fee Schedule
• Prepare daily mailings and support front office administrative tasks
• Ensure patient confidentiality and compliance with privacy standards
• Maintain a welcoming, organized, and calm front desk environment
• Assist with visitor check-in, package handling, scanning, and general office support
• Support cross-training initiatives, including Dental Front Desk functions as needed
• Monitor facility access and report any unusual activity
Additional Responsibilities
• Educate patients on Wellness Center policies and procedures
Location: Philadelphia, PA
Industry: Non-Profit Healthcare
Pay: $18-20/hr
Job Summary A well-established non-profit healthcare organization in Philadelphia is seeking a Medical Front Desk Receptionist / Scheduler to join its team. This role is essential in delivering an exceptional patient experience while managing provider schedules and ensuring accurate patient registration within the practice management system.
Key Responsibilities
• Answer and manage incoming calls in a professional and timely manner
• Greet patients warmly; handle check-in, registration, and scheduling
• Maintain and update accurate patient records, including insurance and contact information
• Manage provider schedules and coordinate Medical Assistant visits per internal processes
• Schedule patient appointments across multiple locations and partner agencies
• Conduct appointment confirmation calls
• Verify insurance coverage or uninsured status; direct patients to Benefits Counselor as needed
• Collect applicable patient fees in accordance with the Sliding Fee Schedule
• Prepare daily mailings and support front office administrative tasks
• Ensure patient confidentiality and compliance with privacy standards
• Maintain a welcoming, organized, and calm front desk environment
• Assist with visitor check-in, package handling, scanning, and general office support
• Support cross-training initiatives, including Dental Front Desk functions as needed
• Monitor facility access and report any unusual activity
Additional Responsibilities
• Educate patients on Wellness Center policies and procedures
