Verified Job
Marketing
Marketing and Events Specialist
Marketing
#42927
Remote / WFH
Southern Cross Care (NSW & ACT)
Job Description
Why join us?
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Role - Permanent Part Time based at our Epping Head Office.
At SCC, our Marketing and Events Specialist is the storyteller behind our brand bringing our services, people, and values to life. This role shapes how residents, clients, families, and the wider community see, feel, and experience SCC. Through inspired campaigns, compelling content, and strategic events, you’ll help position SCC as a provider of choice one that leads with HEART and purpose.
You’ll thrive here if you’re results-driven, adaptable, and passionate about connecting ideas to impact. Success means more than just hitting targets; it’s about crafting messages that move people, building relationships that spark collaboration, and helping SCC’s voice be heard across every touchpoint.
Where You Fit and Who You’ll Work With
As part of our Marketing and Communications team, you’ll report to the Marketing and Communications Manager and collaborate closely with the Media and Public Relations Manager. You’ll work hand-in-hand with teams across Residential Services, Support at Home, Retirement Living, People and Culture, and Engagement and Purposeful Living ensuring every story we tell reflects the heart of who we are.
You’ll also connect with a wide network of stakeholders from the CEO and Executive team to Regional Managers, Village Liaison Officers, and volunteers. Beyond SCC, you’ll build meaningful partnerships with residents, clients, families, local media, community groups, and agencies to bring creative ideas to life and deliver campaigns and events that make a difference.
What Success Looks Like
Marketing campaigns support lead generation, brand awareness, recruitment and engagement outcomes, and are guided by data and insight
Events are well planned, inclusive and aligned to SCC’s values and strategic priorities
Content and design are engaging, consistent with brand standards and fit for purpose
Digital and traditional channels are supported effectively and monitored to optimise performance
Stakeholder relationships are responsive, constructive and based on trust
Marketing and event activity demonstrate return on investment and a commitment to continuous improvement
SCC’s reputation is strengthened through creative, professional execution
All activities align with organisational policies, governance requirements and ways of working
How you will make an impact
Campaign Delivery and Content
Plan and support the delivery of marketing campaigns across Residential Care, Support at Home and Retirement Living
Develop and coordinate content for digital and traditional channels, ensuring appropriate approvals and stakeholder input
Contribute to recruitment marketing and internal engagement initiatives
Work with agencies, designers and suppliers to produce high quality marketing assets
Track performance and prepare clear, accurate reports to inform future planning and priorities
Events Planning and Execution
Manage the events calendar and support end to end planning, logistics and on the day delivery
Coordinate with internal teams to ensure events reflect shared objectives and messaging
Manage suppliers and contractors, supporting smooth delivery and practical problem solving
Ensure event activities are accessible, well organised and provide a positive experience for participants
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Role - Permanent Part Time based at our Epping Head Office.
At SCC, our Marketing and Events Specialist is the storyteller behind our brand bringing our services, people, and values to life. This role shapes how residents, clients, families, and the wider community see, feel, and experience SCC. Through inspired campaigns, compelling content, and strategic events, you’ll help position SCC as a provider of choice one that leads with HEART and purpose.
You’ll thrive here if you’re results-driven, adaptable, and passionate about connecting ideas to impact. Success means more than just hitting targets; it’s about crafting messages that move people, building relationships that spark collaboration, and helping SCC’s voice be heard across every touchpoint.
Where You Fit and Who You’ll Work With
As part of our Marketing and Communications team, you’ll report to the Marketing and Communications Manager and collaborate closely with the Media and Public Relations Manager. You’ll work hand-in-hand with teams across Residential Services, Support at Home, Retirement Living, People and Culture, and Engagement and Purposeful Living ensuring every story we tell reflects the heart of who we are.
You’ll also connect with a wide network of stakeholders from the CEO and Executive team to Regional Managers, Village Liaison Officers, and volunteers. Beyond SCC, you’ll build meaningful partnerships with residents, clients, families, local media, community groups, and agencies to bring creative ideas to life and deliver campaigns and events that make a difference.
What Success Looks Like
Marketing campaigns support lead generation, brand awareness, recruitment and engagement outcomes, and are guided by data and insight
Events are well planned, inclusive and aligned to SCC’s values and strategic priorities
Content and design are engaging, consistent with brand standards and fit for purpose
Digital and traditional channels are supported effectively and monitored to optimise performance
Stakeholder relationships are responsive, constructive and based on trust
Marketing and event activity demonstrate return on investment and a commitment to continuous improvement
SCC’s reputation is strengthened through creative, professional execution
All activities align with organisational policies, governance requirements and ways of working
How you will make an impact
Campaign Delivery and Content
Plan and support the delivery of marketing campaigns across Residential Care, Support at Home and Retirement Living
Develop and coordinate content for digital and traditional channels, ensuring appropriate approvals and stakeholder input
Contribute to recruitment marketing and internal engagement initiatives
Work with agencies, designers and suppliers to produce high quality marketing assets
Track performance and prepare clear, accurate reports to inform future planning and priorities
Events Planning and Execution
Manage the events calendar and support end to end planning, logistics and on the day delivery
Coordinate with internal teams to ensure events reflect shared objectives and messaging
Manage suppliers and contractors, supporting smooth delivery and practical problem solving
Ensure event activities are accessible, well organised and provide a positive experience for participants
