Manager, Quality Digital Systems and Analytics

Position Title: Manager, Quality Digital Systems and Analytics

Position Type: Regular - Full-Time

Position Location: Toronto HQ

Grade: Grade 06

Requisition ID: 36618


In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.


About the role.

At McCain Foods, we know the importance that food plays in people's lives – bringing people, families, and communities together. As we embark on a strategic digital transformation journey, the role of Quality Digital Systems and Analytics Manager North America will be pivotal in modernizing our quality data and analytics capabilities across McCain Foods This individual is a subject matter expert in SAP and McCain’s traceability programs. The role will be sitting in our Toronto, ON headquarters


What you’ll be doing.

Lead and drive technology solution design gathering, testing deployment activities for quality processes in North America Region.
SAP administrator and Subject Matter Expert for Food Safety and Quality function. Facilitate SAP access requests and execution of traceability/mock recall exercises and reports. Optimize SAP-Quality module. Support transition to SAP S/4Hana.
Sharepoint administrator for Food Safety and Quality function.
Knowledgeable on North America’s end to end Food Safety Quality processes and strong proficiency in current Quality operations systems.
Engage and work collaboratively with regional subject matter experts in their specific area of focus (manufacturing, food safety, sensory, regulatory, supplier quality, consumer affairs) to maintain and continuously improve systems. Incorporate business feedback into user friendly system capabilities / solution design and support release of new or updated platforms.

Responsible for digitalizing quality metrics data and reporting automation.
Responsible for computer system validation (CSV) ensuring digital data quality in tools reports.
Compile monthly facility Key Performance Indicators (KPI) reports. In collaboration with stakeholders (Global Quality, Continuous Improvement), support development of leading indicators.
Analyze data to detect trends that show a deviation from key Quality metrics and/or standards, and drive data analytics improvement culture in the organization through influencing and collaboration.
Recommend modification to existing standards, or suggest new standards, methods or procedures.
Set-up, roll-out and maintain, through the entire region, the document management system with the digital functions needed (workflow, automatic versioning, distribution, archiving), incident management and internal audit system
Support enhancements to the Global Complaint System and implementation of tools such as PowerBI to drive proactive data driven actions.

What you’ll need to be successful.

Minimally holder of a bachelor’s degree, preferably in computer science or information technology field, with a solid foundation in mathematics, statistics.
Minimum 5 years of experience in a similar role, with demonstrated expertise in database management, selection and set-up of digital tools to the needs of an organization, as implementing analytical solutions.
Ability to translate business requirements into technology solutions
Experience leading projects and in system implementation preferred with ability to translate business requirements into technology solutions
Strong analytical and problem-solving, to identify gaps and propose solutions.


About the team.

Reporting to the Food Safety and Quality Director of Systems and Compliance, the successful candidate will be responsible for deploying and maintaining key data systems to ensure successful execution of our Food Safety and Quality Management Systems. This individual will work in collaboration with global counterparts to identify, trial, and deploy systems for document management, incident management, change management, and cost of non-conformance tracking. This individual is also responsible for compiling monthly key performance indicator data for the functional and regional scorecards, as well as performing a broad range of data analysis and data visibility enhancements, supported by one direct report. This role is part of the North America Food Safety and Quality functional team. The role interacts and collaborates with facility food safety and quality managers, regional managers, and departmental directors. This role is a part of the Systems and Compliance Department, and partners closely with peers in Continuous Improvement and Compliance


About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.


Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.


The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.


Compensation Package: $+7,500.00 - $130,000.00 CAD annually + bonus eligibility


The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.


Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.


Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.


McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.


McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.


Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here.


Job Family: Supply Chain Logistics; Quality Food Safety
Division: NA Operations
Department: Quality Data Analytics
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : Ontario : Bolton || CA - Canada : Ontario : Borden || CA - Canada : Ontario : Brampton || CA - Canada : Ontario : Dedicated Mississauga || CA - Canada : Ontario : Etobicoke || CA - Canada : Ontario : Forest || CA - Canada : Ontario : Guelph || CA - Canada : Ontario : Kingston || CA - Canada : Ontario : Kitchener || CA - Canada : Ontario : Lansdowne || CA - Canada : Ontario : London || CA - Canada : Ontario : Maidstone || CA - Canada : Ontario : Markham || CA - Canada : Ontario : Mississauga || CA - Canada : Ontario : Ottawa || CA - Canada : Ontario : Thunder Bay || CA - Canada : Ontario : Waterloo || CA - Canada : Ontario : Windsor || CA - Canada : Ontario : Woodstock

Company: McCain Foods (Canada) Read more