Job description
• Minimum 10 - 12 years of experience in handling complex large transformation projects
• Experience in Client Relationship Management – key client stakeholders, understanding their requirements and Outsourcing ability to meet them
• Experience of leading large teams located across multiple cities in India and across the world.
• Experience of Driving Digital Transformation across a portfolio of accounts
• Demonstrates a breadth and depth of operational service delivery management expertise.
Preferred
• Ability to create technical designs based on functional designs, including, mockups, process and data flow diagrams, etc
• Ability to gather critical information from meetings with various stakeholders and produce useful reports.
• Ability to conduct market research for product development
• Knowledge of cloud platforms (Fundamentals of GCP/AWS/Azure) GDPR, HIPAA/GXP compliance, ERP and SAP application
Role
• Lead the delivery of multi-functional, large-scale Cloud transformation projects
• Conduct a thorough review of all components in the Project/Program Plan: scope, deliverables, time frame, and cost
• Stakeholder management ( Internal and external )
• Manage the risks, issues, scope changes, unplanned events and other actions of the project and regularly track them to meet the expected outcomes and timelines, building mitigation plans as the program evolves.
• Work closely with Developers, BA, Quality, Engineering, and cross-functional team to resolve issues that arise during design, implementation and in post-production. Work with external and internal partners on integration and product expansion opportunities.
Read more