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SHIWA MANUFACTURERS
Manager – Human Resources, Training & Sales Development
SHIWA MANUFACTURERS · Sinnar, Maharashtra · via SimplyHired
13 hours ago
₹60K–₹80K a month
Full–time
Apply on SimplyHired
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Job description
Job Description :- Manager – Human Resources, Training & Sales DevelopmentCompany

The Kolorado Paints

Reporting To Managing Director

Department :- Human Resources, Traning, Sales

Job Type Full Time

Job Purpose

The Manager – Human Resources, Training & Sales Development is responsible for building, developing, and managing the company's human capital. The role focuses on recruitment, employee engagement, performance management, organizational development, and creating a highly skilled, disciplined, and motivated workforce.

A major responsibility of this role is to continuously develop the sales organization through structured training, coaching, field support, performance monitoring, and leadership development to help achieve the company's business objectives.

Key Responsibilities

1. Recruitment & Talent Acquisition
• Prepare manpower plans in coordination with department heads.
• Recruit employees for Sales, Production, Accounts, Purchase, Stores, Dispatch, Quality Control, and Administration.
• Publish job advertisements on LinkedIn, Naukri, Indeed, social media, and other recruitment platforms.
• Screen resumes and conduct initial interviews.
• Coordinate final interviews with management.
• Conduct reference checks and salary negotiations.
• Ensure timely hiring of quality candidates.

2. Employee Onboarding
• Complete joining formalities.
• Prepare appointment letters and employee documentation.
• Conduct induction and orientation programs.
• Introduce new employees to company culture, policies, products, and departments.
• Ensure smooth integration of new employees.

3. Learning & Development

Develop and implement annual training calendars.

Conduct and coordinate training programs on:
• Product Knowledge
• Sales Techniques
• Dealer Development
• Painter Loyalty Programs
• Customer Relationship Management
• Negotiation Skills
• Collection & Recovery Process
• Communication Skills
• Leadership Development
• Team Management
• Time Management
• AI Tools and Digital Productivity
• Company SOPs
• Quality Awareness
• Workplace Safety

Maintain individual training records and evaluate training effectiveness.

4. Sales Team Development

Develop a high-performing sales organization through continuous coaching and monitoring.

Responsibilities include:
• Conduct regular classroom and field training.
• Accompany Sales Officers and Area Sales Managers on market visits.
• Observe dealer interactions and provide coaching.
• Conduct role-play sessions for objection handling and negotiation.
• Improve presentation and communication skills.
• Develop monthly learning modules.
• Ensure proper implementation of sales processes.

5. Sales Performance Management

Monitor and improve sales team productivity by tracking:
• Sales Achievement
• Collection Efficiency
• New Dealer Development
• Painter Registration
• Painter Activity
• Market Coverage
• Daily Reporting
• Route Planning
• Dealer Visit Productivity
• Customer Complaints
• Product Mix
• Market Intelligence

Prepare weekly and monthly performance scorecards.

Recommend improvement plans wherever required.

6. Employee Performance Management

Design and implement KPI-based performance evaluation systems.

Conduct:
• Monthly Reviews
• Quarterly Reviews
• Annual Performance Appraisals
• Promotion Recommendations
• Performance Improvement Plans (PIP)

Coordinate with department heads to ensure employee accountability.

7. HR Operations

Maintain complete employee records.

Handle:
• Attendance
• Leave Management
• Employee Documentation
• Confirmation Process
• Probation Evaluation
• Transfers
• Promotions
• Resignations
• Exit Interviews
• Full & Final Settlement Coordination

Ensure compliance with company policies and statutory requirements.

8. Employee Engagement

Create a positive workplace culture by organizing:
• Employee Recognition Programs
• Monthly Awards
• Sales Champion Awards
• Long Service Awards
• Birthday Celebrations
• Festival Celebrations
• Team Building Activities
• Employee Suggestion Programs

Improve employee morale and retention.

9. Policy Development

Develop and update:
• HR Policy Manual
• Employee Handbook
• Code of Conduct
• Leave Policy
• Attendance Policy
• Travel Policy
• Sales Incentive Policy
• Performance Management Policy
• Training Policy
• Disciplinary Policy

Ensure company-wide implementation.

10. Sales Administration

Monitor daily sales activities through:
• Morning Route Plans
• Evening Sales Reports
• Attendance Tracking
• Travel Planning
• Expense Verification
• Dealer Visit Monitoring
• CRM Usage
• Lead Management
• Sales Dashboard Review

Coordinate with Sales Coordinators and management to ensure timely reporting.

11. Organizational Development

Develop future leaders within the organization.

Identify skill gaps.

Create career development plans.

Develop succession planning for key positions.

Promote a culture of continuous learning.

12. MIS & Reporting

Prepare periodic reports including:

Daily Reports
• Attendance Summary
• Sales Reporting Status
• Recruitment Status

Weekly Reports
• Training Conducted
• Recruitment Progress
• Sales Performance Review
• Employee Productivity

Monthly Reports
• Employee Strength
• Attrition Analysis
• Training Hours
• Recruitment Dashboard
• Sales Team Performance
• KPI Achievement
• Employee Engagement Activities

Key Performance Indicators (KPIs)
• Time to Hire
• Employee Retention Rate
• Training Hours per Employee
• Training Effectiveness Score
• Employee Satisfaction Score
• Sales Team Productivity Improvement
• Dealer Addition Growth
• Painter Addition Growth
• Daily Reporting Compliance
• Sales Attendance Compliance
• Employee Performance Improvement
• Attrition Rate
• Recruitment Success Rate
• Employee Engagement Score

Qualifications
• MBA in Human Resources (Preferred)
• MBA in HR & Marketing
• BBA/MBA with relevant experience
• Bachelor's degree with significant HR and Training experience

Experience
• 5–8 years of experience in Human Resources.
• Minimum 3 years in Recruitment and Training.
• Experience in Paints, Building Materials, FMCG, Cement, Chemicals, Hardware, or Construction Products is preferred.
• Experience managing sales training and field sales teams is highly desirable.

Skills Required
• Recruitment & Talent Acquisition
• HR Operations
• Learning & Development
• Sales Training
• Coaching & Mentoring
• Leadership Development
• Performance Management
• Communication Skills
• Presentation Skills
• Conflict Resolution
• Labour Law Knowledge
• Microsoft Excel
• Google Workspace
• CRM Software
• AI Tools (ChatGPT, Gemini, Make.com)
• Data Analysis & Reporting

Personal Attributes
• Strong leadership qualities
• High integrity and confidentiality
• Excellent interpersonal skills
• Ability to motivate teams
• Positive attitude
• Excellent planning and execution skills
• Strong analytical thinking
• Result-oriented mindset
• Willingness to travel extensively for field coaching