Manager, Business Development Ecommerce

Position Summary
At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

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If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!

Our Perks:
Fantastic employee discount on all Samsung products
Competitive Salary and Performance based incentive plan for all levels
Employer paid Medical and Dental coverage from day one
Group RRSP plan that helps you save for the future
Free on-site gym to get your sweat on
Subsidized Cafeteria; including free Starbucks coffee/latte machine
4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Employee Referral program- we want great talent like you!
Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
Additional Well Being Days for better work life-balance!

Reporting to the Director of Sales, HE, the new key account manager, focused on business development and ecommerce will be responsible for driving new business opportunities beyond current and traditional consumer electronic retail channels, expanding channel partnerships, and increasing Samsung’s online presence and direct sales.

This role requires a strategic thinker with a strong background in identifying and cultivating business relationships, building effective strategies, and optimizing digital commerce operations to maximize revenue. The ideal candidate will have experience in sales (retail and builder), e-commerce growth, and partnership management, along with a passion for innovation in the online business space.

The incumbent is expected to understand and clearly articulate Samsung’s products and value proposition to partners. The candidate will also be expected to travel and to exhibit exceptional skills in communication, selling, cold calling, reporting and forecasting, and administrative duties.
Role and Responsibilities
Essential Duties and Responsibilities:
Identifying and developing new business opportunities, including potential customers, market segments and untapped geographical regionals which result in the achievement of increased revenue, profitability and market share
Develop and implement strategies to build and manage partnerships that drive mutual growth
Responsible for building sales growth aligned to the strategic objectives of the business units (HE)
Analyze current e-commerce performance, market trends, and consumer behavior to define and execute growth strategies for online sales
Leverage digital marketing, SEO, and customer acquisition strategies to increase traffic, conversion rates, and revenue on e-commerce platforms
Driving new and current business forward and delivering sell-thru and other specified results
Driving new channel opportunities such as premium incentive, corporate B2B, real estate companies, builders, interior designers luxury home builders, banks and reward companies
Effectively communicating business trends, strategy and analysis to internal executive leadership and to the client customer
Navigating the organization and partner with cross-functional team members to effectively drive key deliverables
Relied upon as the subject matter expert on the business; balancing strategy with flawless execution
Developing and negotiating customer sales agreements on behalf of SECA for assigned products
Meeting regularly with the account to become a trusted advisor who can effectively communicate Samsung’s vision and interfacing at all levels within organizations to obtain support for strategy and tactical plan, including negotiating necessary arrangements
Providing ongoing communication with the account to ensure satisfaction; leading negotiations to continue and grow business opportunities
Analyze and integrate retailer sales data, market metrics, competitor landscape; identifying insights that lead transformational ideas; and influencing strategic and tactical choices
Ensuring that customer negotiated commitments are achieved according to plan; ensuring availability of products and delivery schedules to support sales opportunities
Developing and maintaining consistency in all marketing vehicles to further leverage the Samsung brand and products
Preparing program budgets, and project plans, management, progress, expenditure, and other related reports to identify performance and successful achievement of objectives or variances
Preparing and presenting reports and management analysis to establish business plans. Report on the performance of the assigned business division against plan
Providing account plans to develop mutual performance objectives, financial targets, forecast achievement and critical milestones
The manager will participate in the development, implementation and communication of Corporate and Departmental policies, standards and procedures, to ensure consistency across all bases of the business. Compile and report KPIs as required. Assists with the development and management of the departmental annual budget. Liaises with internal customers to understand needs and resolve problems in a timely manner. Handles project related tasks as required and participates in cross functional team activities, in special circumstances, providing expertise. Performs duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
Skills and Qualifications
Requirements:
Education:
University education preferred
Knowledge:
Key knowledge of the Home Electronics channel
Experience:
7+ years of related experience preferred
Retail and builder experience preferred
Proficient in Excel, Word, PowerPoint and other office products
Existing relationships important
Proven selling ability
Strong oral and written communications skills, presentation skills.
Excellent organizational and planning skills
Possess business acumen and strong analytical and complex problem-solving skills; ability to translate KPIs and results into actionable insights and initiatives to drive top/bottom line growth
Versatile in multi-tasking
Strong interpersonal skills, able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company.
Must be highly self-motivated and capable of self-directed work given only broad objectives and limited direct supervision
Must be capable of planning, organizing and prioritizing multiple and simultaneous projects and assignments
Be driven and results-oriented; acts with a sense of urgency without sacrificing attention to detail
Strong persuasive skills and ability to influence decision-makers and align stakeholders across multiple departments
Have a high-level of confidence, integrity, enthusiasm, and executive presence that fits a fast-paced, energetic and proactive organization
Travel:
This role is based out of our Mississauga Sales office
Expect to travel as required to fulfil role, for ongoing customer and SECA internal meetings
Samsung is an equal employment opportunity employer.
Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.
Please note that we reserve the right to remove or modify job postings at any time.
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