Logistics specialist
Job Description
We are looking for brokerage specialists to assist our company's (USA, Canada & Mexico) logistics operations. To be successful in this role, you should have a strong business acumen to act as a liaison between shippers and carriers to secure transportation of goods. You will do sales to attract new customers, pair customers with freight carriers, book orders and line carriers up for loading. As a specialist, you should have a complete knowledge of the various logistic procedures and familiarity with logistics software. Moreover, you should have strong analytical skills and the ability to handle stressful situations. Your ability to provide excellent customer service will be highly advantageous.
Responsibilities
Perform freight services according to company and government regulations.
Plan and coordinate pick-up and delivery schedules.
Work with Shippers, Carriers and Dispatchers to manage the schedules.
Negotiate LTL and Truckload spot rates with carrier and vendors
Track and report shipment status to customers.
Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
Supply competitive freight shipping quotes to new and existing clients and prospects.
Generate positive relationships with all customers, carrier vendors and resolve customer queries professionally.
Identify and contact qualified carriers for freight services.
Negotiate contract and pricing agreements with carriers.
Provide special discounts and promotions to customers.
Contact current and potential customers for new business opportunities.
Maintain strong relationship with multiple carriers.
Ensure that freight paperwork are completed and approved before transportation.
Maintain freight files and customer receipts for reference purposes.
Maintain margin goals set forth by the Management.
Preferred candidate profile
Proven work experience as a broker or similar role.
Good knowledge of logistics procedures and regulations.
Resilience and Flexibility.
Being Self-Motivated and Customer-Oriented.
Being Proactive and Continually Learning New Things.
Advanced knowledge of TMS, GPS Tracking and Log Book keeping.
A good knowledge of the North American over the road logistics market including but not limited to LTL, Truckload, Flatbed, dry van, temp control and intermodal.
Good organizational and time-management abilities
Bachelors degree or relevant Job experience
Advanced negotiation skills.
Thorough Knowledge of closing sales techniques and relationship management.
Ability to handle stressful situations
Highly motivated and detail-oriented individualRole & responsibilities.
Ability to provide excellent customer service.
Work Location: In person
