Verified Job
Healthcare
Logistics Coordinator- Psychiatry & Behavioral Health
Healthcare
#30888
Remote / WFH
MAHEC
Job Description
JOB SUMMARY:
M onitors a ll clinic-based provider’s daily schedules for patient care and assignment of patients to provider panels . Uploading all patient care templates into PM Allscripts for providers.
SPECIFIC RESPONSIBILITIES:
All schedules in place at minimum 3 months in advance, with goal to have 4-6 months in place.
Coordinate with Patient Access Center, office staff , and clinical staff to ensure access for patient volume and patient schedules for Allscripts PM patient appointment templates
Collaborate with support staff and providers across the service line to ensure continuity of patient care
Coordinate with evaluation teams to establish patients with continuity providers for therapy and help to problem solve patients being scheduled with the appropriate provide r
Create a system to ensure accuracy of patient and provider schedules in place such as double checking and team work with template input
Ensure no last minute changes due to schedule inaccuracy
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations , to ultimately provide the best care possible to our patients and their families.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
COMPUTER
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required .
FOREIGN LANGUAGE
Spanish speaking skills preferred.
PHYSICAL DEMANDS
Not Applicable.
SUPERVISORY RESPONSIBILITIES:
EDUCATION AND EXPERIENCE
MINIMUM QUALIFICATIONS: Associate Degree in business or related area, 3-5 years relevant experience, or a comparable combination of experience and/or education required
PREFERRED QUALIFICATIONS: Experience in a Behavioral Health setting preferred.
REQUIRED LICENSES : N/A
SCHEDULE:
Regular attendance on-site is an essential function of this position with flexibility for some remote work . Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required . Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$21.83/hour, full time + full benefits available
M onitors a ll clinic-based provider’s daily schedules for patient care and assignment of patients to provider panels . Uploading all patient care templates into PM Allscripts for providers.
SPECIFIC RESPONSIBILITIES:
All schedules in place at minimum 3 months in advance, with goal to have 4-6 months in place.
Coordinate with Patient Access Center, office staff , and clinical staff to ensure access for patient volume and patient schedules for Allscripts PM patient appointment templates
Collaborate with support staff and providers across the service line to ensure continuity of patient care
Coordinate with evaluation teams to establish patients with continuity providers for therapy and help to problem solve patients being scheduled with the appropriate provide r
Create a system to ensure accuracy of patient and provider schedules in place such as double checking and team work with template input
Ensure no last minute changes due to schedule inaccuracy
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations , to ultimately provide the best care possible to our patients and their families.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
COMPUTER
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required .
FOREIGN LANGUAGE
Spanish speaking skills preferred.
PHYSICAL DEMANDS
Not Applicable.
SUPERVISORY RESPONSIBILITIES:
EDUCATION AND EXPERIENCE
MINIMUM QUALIFICATIONS: Associate Degree in business or related area, 3-5 years relevant experience, or a comparable combination of experience and/or education required
PREFERRED QUALIFICATIONS: Experience in a Behavioral Health setting preferred.
REQUIRED LICENSES : N/A
SCHEDULE:
Regular attendance on-site is an essential function of this position with flexibility for some remote work . Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required . Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$21.83/hour, full time + full benefits available
