Lighting Sales Specialist
Job Description
Our team is driven by a hunger for success, evident in our company's remarkable month-on-month growth. This position is based at our headquarters in Matraville, in the eastern suburbs of Sydney.
We proudly stand as the leading e-commerce lighting provider in Australia, consistently surpassing our competitors. At The Lighting Outlet, we foster a familial atmosphere where every team member contributes to our daily operations and the continuous expansion of our staff and company.
This exciting opportunity is ideal for someone with strong lighting product knowledge and retail market experience who wants to apply that expertise directly with customers primarily front desk, with support in our showroom, and handling technical and sales enquiries via email.
Key Responsibilities:
Greet and assist customers at the front desk, providing expert guidance on lighting products
Answer technical questions about product specifications, installation, compatibility, and usage in person, by phone, and via email
Respond to sales enquiries and follow up on leads through email in a timely, professional manner
Drive and motivate sales performance, working toward individual and team targets
Understand customer needs and recommend suitable lighting solutions
Stay up to date on our product lines, new arrivals, and the retail lighting market
Support showroom setup, organisation, and product display, including during opening/closing
Build strong customer relationships to encourage repeat business and referrals
Serve as a go-to resource for technical lighting questions across the sales team
Experience:
Strong experience with lighting products and the retail lighting market (required)
2–3 years of sales or customer-facing experience
Exceptional written and verbal communication skills
Comfortable handling technical product enquiries by email and phone
Strong organisational abilities and confident communication
Familiarity with e-commerce/retail software is a plus
You:
Exhibit a passion for continuous learning and professional development, seeking advancement in your career within a supportive company.
Thrive in an environment where you consistently meet and exceed customer expectations.
Demonstrate a passion for delivering innovative experiences to customers.
Possess problem-solving abilities, always striving for the best outcomes for both customers and the business.
Are a self-motivated individual who excels both independently and as part of a team.
Maintain a positive demeanor, with strong communication skills and a genuine eagerness to learn.
Display a keen eye for detail.
Are excited about working in a fast-paced environment.
Are willing to actively participate and accomplish tasks effectively.
Job Type: Full-time
Benefits:
Employee discount
Application Question(s):
Expected Salary
Experience:
Lighting sales: 2 years (Required)
Customer service: 1 year (Required)
Language:
Fluent English (Required)
Work Authorisation:
Australia (Required)
Work Location: In person
