Legal Case Manager – Malayalam / Tamil
Job Description
This is a full-time role for a Legal Case Manager. The Case Manager will be responsible for handling case intake and assessment, coordinating with stakeholders, managing case documentation, and ensuring effective communication throughout the dispute resolution process. They will work closely with legal experts, clients, and other parties to provide timely and efficient case management services.
This is a full-time work-from-office role for an ODR Case Manager at Webnyay's Noida office. The ODR Case Manager will be responsible for managing arbitrations and mediations that Webnyay handles as an ODR Institution, facilitating communication between parties, and utilizing technology for efficient dispute resolution. This role allows some flexibility to work from home when required.
Qualifications
• Experience in case management, legal procedures, and dispute resolution
• Strong organizational and documentation skills
• Strong communication and negotiation skills and fluency (written/reading/writing) in English. This position is for someone who is fluent in either Tamil (reading/writing/speaking) and/or Malayalam (reading/writing/speaking).
• Knowledge of online dispute resolution (ODR), Arbitration law and Mediation
• Excellent written and verbal communication skills
• Ability to work independently and lead
• Proficiency in using Microsoft 365 applications and tools
• Knowledge of legal terminology and processes is beneficial
• Bachelor's degree in Law
• Minimum of 1 year professional experience
• Preferred: understanding of debt collections, arbitration workflows, grievance redressal or compliance.
Why Webnyay
• Work directly with founders.
• Be part of the Legal operations team (handling operations end-to-end) instead of being a cog in a big team.
• Own operations outcomes, be directly in touch with clients.
• Generous ESOPs on offer
Logistics
• 5-days work from office (9.30 am to 7.30 pm) and half-day on Saturday. Saturdays are work-from-home
• Bring your own device (BYOD) policy in place
• Office is right next to Noida Sector 16 Metro Station (in Sector 3, Noida). Parking is available.
Application
Please apply with your CV at [email protected] with your CV and current salary.
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