Legal Assistant

Job description
We are seeking a highly skilled and motivated Legal Assistant to join our Superannuation Insurance team in Melbourne's CBD on a full-time, permanent basis.

This role offers the flexibility to work both from home and in the office, providing a balanced and dynamic working environment.

The ideal candidate will demonstrate a willingness to grow and develop in a fast-paced role, leveraging their strong client service skills to provide exceptional support.

Main Responsibilities:

Provide accurate updates and information to clients in a timely manner, ensuring expectations are managed effectively.
Oversee the administration of client files from opening to closure, maintaining a high standard of organisation.
Draft and produce client correspondence with professionalism and attention to detail.
Handle and action all incoming post promptly and efficiently.
Prepare and process client invoices with accuracy and adherence to guidelines.
Perform a range of general administrative tasks as required to support the team.
Key Selection Criteria:

Exceptional organisational and time management skills.
The ability to multi-task, prioritise effectively, and perform under pressure.
A proactive and enthusiastic approach, with the ability to work autonomously and as part of a team.
Confidence and resilience in fast-paced environments, with the tenacity to meet deadlines.
A keen eye for detail and a commitment to delivering work of the highest standard.
Excellent and tactful communication skills, including verbal, written, and interpersonal abilities.
Proven capacity to build and maintain strong relationships with clients and colleagues.
Sound judgement in escalating issues or information to a supervisor when necessary.
Proficiency in the Microsoft Office suite.
Our People Commitment:

Ongoing coaching and career development opportunities
22 Weeks Parental leave with superannuation guaranteed and back-to-work transition policy
End of Year leave, 1 day first year, 4 days after 2 years
Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $2++ reimbursement
Discounted gym membership
A hybrid flex working model
Salary Continuance Life Insurance
17.5% Annual Leave Loading
Our Shared Values:

Courage; Compassion; Collaboration; Fairness and Tenacity.
We love that you have a life outside of work and we're happy to support yours. We provide you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, disability, religion, age and family arrangements. Applications from First Nations People are encouraged. Read more