Las Vegas

Store Associate Responsibilities:
Prepare, process, and pack various meat products such as pork, beef, and chicken items.
Ensure proper handling and storage of all the meat products according to food safety guidelines.
Package and label meat products and merchandise them in a fresh and appealing manner.
Check for quality, maintain shelves clean and well stocked, rotate and remove out-of-date products, and perform other duties as assigned.
Clean, filet, and prepare a variety of seafood products.
Greet customers in a friendly and professional manner, offering assistance and answering questions.
Package seafood products adhering to portion sizes and weight requirements.
Create visually appealing displays of seafood products.
Unload, sort, and organize items in the designated storage areas.
Regularly check expiration dates and generate labels with accurate price and organize them in the right place at all times.
Implement a first-in, first-out system to ensure older products are utilized first.
Maintain correct signage for the promotional grocery items.
Use the aisle gun to scan and track inventory.
Merchandise produce items in a fresh and appealing manner.
Handle root vegetables carefully, ensuring proper storage, handling, and display techniques.
Continuously expand your knowledge of different techniques to maintain quality and freshness of the products.
Manage displays of UPC products, such as tofu, salad, and nuts.
Plan and execute display changes based on season, time, and date.
Prepare and make various meals and dishes according to standardized recipes and guidelines.
Regularly monitor and rotate food items to ensure freshness and quality.
Clean and sanitize food preparation areas, cooking equipment, and utensils regularly to maintain a clean and safe working environment.
Assist with customer inquiries and help as needed.
Monitor the parking lot for loose grocery carts and return them to the appropriate bays.
Assist customers with general questions and help load their groceries to their vehicle as needed.
Provide assistance to the cashier by bagging customers' shopping items.
Maintain all areas clean, including collecting and removing trash and recyclables, sweeping, mopping, and vacuuming all area floors, restrooms, and break areas/replenishing supplies.
Perform other operational support duties and tasks, including special cleaning duties as assigned.
Work closely with all employees to provide every customer with a satisfied and safe shopping experience.
Place wet floor signs or caution signs in visible areas to alert customers and colleagues of potential hazards.
Take immediate action to clear and clean up water spills to prevent slip and fall hazards.
Maintain accurate records of houseware inventory within the store.
Assist in the ordering process for houseware items.
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience.
Provide exceptional customer service by assisting customers with inquiries.
Conduct face-to-face sales interactions with customers, effectively demonstrating the features and benefits of houseware products.
Perform all cash register functions, including greeting customers, scanning and ringing up items correctly, processing payments, and issuing receipts.
Maintain proficiency with the item code and PLUs.
Handle all cash, credit, and debit card transactions with accuracy.
Perform all opening, shift changing, and closing duties while keeping the area clean and organized.
Assist with bagging items and customer inquiries as needed.
Provide excellent customer service by greeting customers and assisting with products and services.
Assist with sorting paperwork, such as invoices, sales orders, item data, etc.
Assist customer issues and complaints, and ensure customers are satisfied with their shopping experience.
Follow company policies and procedures on refunds, redeeming smart card points rewards, as well as overall cash handling.
Perform other customer service-related duties and tasks as assigned.
Common Skills
Customer Service: Positive attitude to provide great customer experience in an accurate, friendly, and helpful manner, understand their needs, and provide appropriate assistance.
Product Knowledge: Willingness and curiosity to learn and familiarize yourself with the products and about various items within the store.
Organization and Time Management: Ability to prioritize and manage time effectively to multi-task different responsibilities simultaneously.
Problem Solving: Initiative to quickly assess and resolve issues or concerns, seeking appropriate solutions, and escalating complex problems to supervisors or managers when necessary.
Teamwork and Collaboration: Work collaboratively with colleagues and contribute to a positive team environment.
Adaptability: Adapt to changing situations, such as dealing with customer inquiries, handling unexpected issues, and adjusting to new store procedures or promotions.
H MART Benefits
Health, Dental, Vision Insurance, and EAP (Employee Assistance Program).
401(k) Retirement Plan with up to 5% match.
Life Insurance and ADD (Accidental Death Dismemberment).
BTA Insurance (Business Travel Accident Coverage).
Paid-time off (PTO) and Paid-sick leave (PSL).
Celebration Condolence Benefits.
Holiday Gift Certificates.
FSA (Flexible Spending Account).
DCFSA (Dependent Child Care Spending Account). Read more