Verified Job
Work from home
Jr Technical Consultant
Work from home
#431826
Remote / WFH
Job Description
About Gulf Infotech
Gulf Infotech, a leader in cloud services in the Middle East and is renowned for its expertise in cloud technologies. As a Google Cloud Premier Partner and a Microsoft Gold Partner, the company specializes in Google Workspace, Google Cloud Platform, Microsoft 365, Microsoft Azure and a variety of other Cloud Solutions offering a range of services including cloud computing, data storage, and analytics.
With over 17 years of experience and more than 2000 cloud implementations, Gulf Infotech is committed to enhancing business productivity through cost-effective cloud solutions. The company prides itself on customer-centric services and maintains a strong presence in Oman, UAE, and Qatar, serving a broad customer base across the MENA region.
Job Title: Jr. Technical Consultant
Location: Remote (India)
Type of Employment: Full-Time, Remote Job
Key Requirements: Graduation, Technical Knowledge
Brief Overview
We are seeking a dynamic and proficient Jr. Technical Consultant to join our team at Gulf Infotech. The ideal candidate will be responsible for offering comprehensive technical support for our cloud-based products (primarily Google Workspace & Office 365) and providing Pre-sales Support for our offices across UAE, Oman, Qatar & Saudi Arabia. This role involves a blend of technical acumen and consulting expertise, enabling the candidate to understand clients' technical challenges, position tailored solutions effectively, and help the sales team achieve sales targets.
Responsibilities
Technical:
• Provide end-to-end support for products resold by Gulf Infotech, with a focus on Google Workspace & Office 365.
• Proactively recommend deployment guidelines and execute projects within defined timelines.
• Implement and deploy cloud-based solutions.
• Continuously learn and support new solutions launched by Gulf Infotech.
• Follow predefined SOPs for customer support.
• Manage and resolve customer tickets based on SLA using the ticketing platform.
• Complete necessary technical certifications as required by Gulf Infotech.
• Handle overall support responsibility for all products resold by Gulf Infotech.
• Demonstrate quick thinking and troubleshooting skills for proactive customer assistance.
Requirements
• Fresh Graduates with Technical Skills are welcome to apply
• 0-2 years of experience as a System Administrator, Technical Consultant, Pre-sales, Technical Consultancy
• Experience in handling technology like Computers, PCs, Linux Devices
• Proficient in software troubleshooting, including Windows Registry, software installation, and remote management.
• Strong understanding of email concepts, DNS, domains, software configuration, FTP, printer, and networking technologies.
• Excellent problem-solving, time management, and organizational skills.
• Strong command of English, both written and spoken.
• The candidate should be able to work independently or as part of a team.
• Proactiveness in the role will be a key performance metric.
Remuneration & Package
• Candidate would need to have a Laptop & a Stable Internet Connection on which they can work.
• Monthly Total Salary of INR 15,000 would be provided to the candidate
• Monthly Performance Incentive of INR 5,000 would be provided to the candidate based on his/her performance identified on a 10 point performance scale.
• The total salary and remuneration of the candidate will be capped at INR 20,000 including Monthly Salary and Performance Incentive.
Virtual Interview
• Candidates may submit their virtual interview to be automatically shortlisted within this application.
• Virtual Interview Link - https://forms.zoho.com/gulfinfotechllc1/form/TechnicalVirtualInterview
Additional Information
This role is an excellent opportunity for individuals passionate about combining technical expertise with sales acumen to drive business growth in a dynamic environment.
Gulf Infotech, a leader in cloud services in the Middle East and is renowned for its expertise in cloud technologies. As a Google Cloud Premier Partner and a Microsoft Gold Partner, the company specializes in Google Workspace, Google Cloud Platform, Microsoft 365, Microsoft Azure and a variety of other Cloud Solutions offering a range of services including cloud computing, data storage, and analytics.
With over 17 years of experience and more than 2000 cloud implementations, Gulf Infotech is committed to enhancing business productivity through cost-effective cloud solutions. The company prides itself on customer-centric services and maintains a strong presence in Oman, UAE, and Qatar, serving a broad customer base across the MENA region.
Job Title: Jr. Technical Consultant
Location: Remote (India)
Type of Employment: Full-Time, Remote Job
Key Requirements: Graduation, Technical Knowledge
Brief Overview
We are seeking a dynamic and proficient Jr. Technical Consultant to join our team at Gulf Infotech. The ideal candidate will be responsible for offering comprehensive technical support for our cloud-based products (primarily Google Workspace & Office 365) and providing Pre-sales Support for our offices across UAE, Oman, Qatar & Saudi Arabia. This role involves a blend of technical acumen and consulting expertise, enabling the candidate to understand clients' technical challenges, position tailored solutions effectively, and help the sales team achieve sales targets.
Responsibilities
Technical:
• Provide end-to-end support for products resold by Gulf Infotech, with a focus on Google Workspace & Office 365.
• Proactively recommend deployment guidelines and execute projects within defined timelines.
• Implement and deploy cloud-based solutions.
• Continuously learn and support new solutions launched by Gulf Infotech.
• Follow predefined SOPs for customer support.
• Manage and resolve customer tickets based on SLA using the ticketing platform.
• Complete necessary technical certifications as required by Gulf Infotech.
• Handle overall support responsibility for all products resold by Gulf Infotech.
• Demonstrate quick thinking and troubleshooting skills for proactive customer assistance.
Requirements
• Fresh Graduates with Technical Skills are welcome to apply
• 0-2 years of experience as a System Administrator, Technical Consultant, Pre-sales, Technical Consultancy
• Experience in handling technology like Computers, PCs, Linux Devices
• Proficient in software troubleshooting, including Windows Registry, software installation, and remote management.
• Strong understanding of email concepts, DNS, domains, software configuration, FTP, printer, and networking technologies.
• Excellent problem-solving, time management, and organizational skills.
• Strong command of English, both written and spoken.
• The candidate should be able to work independently or as part of a team.
• Proactiveness in the role will be a key performance metric.
Remuneration & Package
• Candidate would need to have a Laptop & a Stable Internet Connection on which they can work.
• Monthly Total Salary of INR 15,000 would be provided to the candidate
• Monthly Performance Incentive of INR 5,000 would be provided to the candidate based on his/her performance identified on a 10 point performance scale.
• The total salary and remuneration of the candidate will be capped at INR 20,000 including Monthly Salary and Performance Incentive.
Virtual Interview
• Candidates may submit their virtual interview to be automatically shortlisted within this application.
• Virtual Interview Link - https://forms.zoho.com/gulfinfotechllc1/form/TechnicalVirtualInterview
Additional Information
This role is an excellent opportunity for individuals passionate about combining technical expertise with sales acumen to drive business growth in a dynamic environment.
