Verified Job
Engineering - Architecture
Java Application Support Engineer/ (Jaipur)
Engineering - Architecture
#757120
Remote / WFH
Nameless · Jaipur, Rajasthan ·
Job Description
Job description
Java Application Support Engineer (L2/L3) Insurance Domain
Experience: 24 Years
Location: Jaipur (Onsite)
Employment Type: Full-time
Notice Period: 30 Days
We are seeking a Java Application Support Engineer (L2/L3) who will support and enhance a business-critical application for a client in the Insurance domain.
This role requires a solid backend Java developer mindset combined with hands-on experience in production support, incident management, bug fixing, and minor feature enhancements. You will work closely with business users, QA, and senior engineers to ensure system stability and continuous improvement.
Key Responsibilities
Provide L2/L3 application support for Java-based enterprise applications
Investigate, debug, and resolve production incidents, defects, and performance issues
Perform root cause analysis (RCA) and implement permanent fixes
Handle incident tickets, change requests, and service requests within defined SLAs
Implement bug fixes and small-to-medium feature enhancements
Support business users and client stakeholders with technical clarifications
Work on REST APIs, backend logic, and database-level issues
Assist in deployments, patch releases, and hotfix roll outs
Maintain technical documentation and support run books
Take ownership of assigned modules and ensure production stability
Requirements
Required Technical Skills
Strong experience in Java (Core Java, OOP)
Hands-on experience with:
Spring Framework / Spring Boot
RESTful Web Services
Hibernate / JPA
Experience supporting JSP-based applications and Spring Web Flow
Strong working knowledge of RDBMS:
MSSQL (preferred)
MySQL
PostgreSQL
Ability to analyse logs, stack traces, and database issues
Basic understanding of HTML, CSS, JavaScript (for UI-level issue analysis)
Cloud & DevOps (Good to Have)
Exposure to AWS services:
S3, SQS
CodePipeline, CodeCommit, CodeBuild
Familiarity with CI/CD and deployment pipelines
Experience working in production environments
Domain Knowledge (Good to Have Strong Advantage)
Prior experience in the Insurance domain
Understanding of concepts such as:
Policies, Coverages, Premiums
Underwriting, Claims, Endorsements
Policy lifecycle and renewals
(Candidates with insurance domain exposure will be given preference.)
Soft Skills & Expectations
Strong problem-solving and analytical skills
Clear and confident communication with business users and clients
High sense of ownership, accountability, and responsibility
Ability to work under pressure in production support scenarios
Benefits
Why Join CipherCru Innovation
Exposure to enterprise insurance systems
Hands-on ownership of real production applications
Balance of support + development, not just ticket handling
Opportunity to grow into senior support or backend engineering roles .
Java Application Support Engineer (L2/L3) Insurance Domain
Experience: 24 Years
Location: Jaipur (Onsite)
Employment Type: Full-time
Notice Period: 30 Days
We are seeking a Java Application Support Engineer (L2/L3) who will support and enhance a business-critical application for a client in the Insurance domain.
This role requires a solid backend Java developer mindset combined with hands-on experience in production support, incident management, bug fixing, and minor feature enhancements. You will work closely with business users, QA, and senior engineers to ensure system stability and continuous improvement.
Key Responsibilities
Provide L2/L3 application support for Java-based enterprise applications
Investigate, debug, and resolve production incidents, defects, and performance issues
Perform root cause analysis (RCA) and implement permanent fixes
Handle incident tickets, change requests, and service requests within defined SLAs
Implement bug fixes and small-to-medium feature enhancements
Support business users and client stakeholders with technical clarifications
Work on REST APIs, backend logic, and database-level issues
Assist in deployments, patch releases, and hotfix roll outs
Maintain technical documentation and support run books
Take ownership of assigned modules and ensure production stability
Requirements
Required Technical Skills
Strong experience in Java (Core Java, OOP)
Hands-on experience with:
Spring Framework / Spring Boot
RESTful Web Services
Hibernate / JPA
Experience supporting JSP-based applications and Spring Web Flow
Strong working knowledge of RDBMS:
MSSQL (preferred)
MySQL
PostgreSQL
Ability to analyse logs, stack traces, and database issues
Basic understanding of HTML, CSS, JavaScript (for UI-level issue analysis)
Cloud & DevOps (Good to Have)
Exposure to AWS services:
S3, SQS
CodePipeline, CodeCommit, CodeBuild
Familiarity with CI/CD and deployment pipelines
Experience working in production environments
Domain Knowledge (Good to Have Strong Advantage)
Prior experience in the Insurance domain
Understanding of concepts such as:
Policies, Coverages, Premiums
Underwriting, Claims, Endorsements
Policy lifecycle and renewals
(Candidates with insurance domain exposure will be given preference.)
Soft Skills & Expectations
Strong problem-solving and analytical skills
Clear and confident communication with business users and clients
High sense of ownership, accountability, and responsibility
Ability to work under pressure in production support scenarios
Benefits
Why Join CipherCru Innovation
Exposure to enterprise insurance systems
Hands-on ownership of real production applications
Balance of support + development, not just ticket handling
Opportunity to grow into senior support or backend engineering roles .
