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IT Support Engineer for diamond industry, Surat

Surat, Gujarat
Engineering - Architecture
#742514
Remote / WFH
Kaapro Management Solutions · Surat, Gujarat ·

Job Description

Job description
Job Description:

We have urgent opening for IT Support Executive .

Location - Surat

Experience - Minimum 1 Yr

Job Description -

IT Support Engineer

We are looking for a proactive IT Support Engineer with 1–2 years of experience to manage day-to-day IT operations and provide technical support to end users.

Key Responsibilities:
• Provide L1/L2 support for desktops, laptops, printers, and network issues
• Handle OS installation, software setup, and hardware troubleshooting
• Manage Office 365 (Outlook configuration, backup & restore)
• Troubleshoot LAN/WAN, VPN, and connectivity issues
• Support Active Directory & user access management
• Work on ticketing tools (ManageEngine / Zoho)
• Assist in CCTV and IT infrastructure support

Requirements:
• 1–2 years of experience in IT support
• Strong knowledge of Windows OS, Networking (TCP/IP), and Hardware
• Good communication skills
• Ready to work in rotational shifts

Qualification:
• Bachelor’s degree in IT / Computer Engineering or relevant field
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