We are looking for a proactive IT Support Engineer with 1–2 years of experience to manage day-to-day IT operations and provide technical support to end users.
Key Responsibilities:
• Provide L1/L2 support for desktops, laptops, printers, and network issues
• Handle OS installation, software setup, and hardware troubleshooting
• Manage Office 365 (Outlook configuration, backup & restore)
• Troubleshoot LAN/WAN, VPN, and connectivity issues
• Support Active Directory & user access management
• Work on ticketing tools (ManageEngine / Zoho)
• Assist in CCTV and IT infrastructure support
Requirements:
• 1–2 years of experience in IT support
• Strong knowledge of Windows OS, Networking (TCP/IP), and Hardware
• Good communication skills
• Ready to work in rotational shifts
Qualification:
• Bachelor’s degree in IT / Computer Engineering or relevant field