IT Executive Support
Job Description
Insurance Australia Group
·
3.8
Auckland City, Auckland
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Full-time
Full job description
At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
As part of IAGs Elevated Support team, youll deliver hightouch, premium IT support to the IAG New Zealand Board of Directors and NZ Leadership Team, with additional support for Australian Board and senior leaders when visiting New Zealand.
This is a highly visible role requiring discretion, professionalism, and responsiveness. Youll ensure technology enables executive productivity seamlessly, proactively anticipating needs and resolving issues with speed and care.
This is a permanent full-time role based in Tmaki Makaurau (Auckland).
Ng Mahi Hei Whakatutuki Mu What You'll Do
Deliver personalised, executivelevel IT support to Board members and senior leaders, both onsite and remotely
Prepare and support highpriority executive and Board meetings, including technology setup and coordination with AV teams
Resolve incidents, service requests, and changes quickly and discreetly, exceeding agreed service levels
Perform hardware and software installations, upgrades, and replacements as required
Contribute expertise, insights, and continuousimprovement initiatives to support broader Technology and business priorities
u Pkenga me u Wheako What You'll Bring
Minimum 5 years experience in desktop, onsite, service desk, or IT executive support roles
Strong experience supporting senior executives with a high level of professionalism and discretion
Solid technical knowledge across Windows, macOS, O365, Active Directory, Entra, Azure, Teams, AV and collaboration tools
Excellent customer service, presentation, and communication skills, with the maturity to engage confidently with senior stakeholders
A proactive, solutionsfocused mindset with the ability to work autonomously and collaboratively
T Mtau ki a Koutou What We Offer
Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Up to 50% off personal insurance, including home and motor insurance.
Annual $500 health& wellbeing payment.
14 Weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Sunday 17 May 2026 9:59PM NZST
