IT Application Engineer
Job Description
Application Delivery & Engineering
Design, deploy, and support highly available application delivery platforms and supporting infrastructure.
Configure and manage Layer 7 technologies including load balancers, reverse proxies, SSL/TLS services, traffic management policies, and Web Application Firewalls (WAF).
Support and administer technologies such as F5 BIG-IP LTM/ASM, AWS ALB/NLB, Azure Application Gateway, NGINX, HAProxy, Citrix ADC, or equivalent solutions.
Troubleshoot application performance, connectivity, authentication, API, and availability issues.
Develop and maintain high-availability, failover, and application resiliency solutions.
Partner with development and cybersecurity teams to support application deployments and secure application architectures.
Infrastructure & Cloud Operations
Administer Windows and Linux server environments across physical, virtual, hybrid, and cloud platforms.
Support AWS, Azure, and other cloud environments, including networking, security, monitoring, and identity management services.
Manage virtualization platforms and infrastructure services supporting enterprise applications.
Implement Infrastructure as Code (IaC) and automation solutions using tools such as Terraform, Ansible, PowerShell, or Python.
Monitor system health, performance, and capacity to ensure reliable service delivery.
Security & Compliance
Implement and maintain security controls aligned with organizational and regulatory requirements.
Support vulnerability remediation, system hardening, application security, and incident response efforts.
Assist with audits, compliance initiatives, and continuous improvement of security posture.
Maintain application and infrastructure observability through monitoring, logging, and alerting platforms.
Collaboration & Support
Provide Tier 2 and Tier 3 support for application and infrastructure-related incidents.
Participate in on-call rotations and critical incident response activities.
Collaborate with engineering, operations, cybersecurity, and business stakeholders on strategic initiatives.
Maintain technical documentation, architecture diagrams, and operational procedures.
Contribute to process improvements, technology evaluations, and mentoring of junior team members.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
5+ years of experience supporting enterprise applications, infrastructure engineering, systems administration, or application delivery platforms.
Experience administering Layer 7 networking and application delivery technologies.
Hands-on experience with load balancing and Web Application Firewall (WAF) solutions, including F5 BIG-IP LTM/ASM, AWS ALB/NLB, Azure Application Gateway, or equivalent platforms.
Experience supporting Windows and Linux operating systems.
Experience with AWS, Azure, or other cloud platforms.
Strong understanding of TCP/IP, DNS, HTTP/S, SSL/TLS, routing, firewalls, reverse proxies, and application networking concepts.
Experience with virtualization, hybrid cloud architectures, and infrastructure automation.
Proficiency with scripting or automation tools such as PowerShell, Python, Bash, Terraform, or Ansible.
Strong analytical, troubleshooting, communication, and problem-solving skills.
