Verified Job
Clerical - Administrative
Investigator
Clerical - Administrative
#34353
Remote / WFH
G8 Education
Job Description
521864
Brisbane, QLD, 4000
People and Transformation
Permanent Full time
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Nurturing the greatness in every child - and in you.
Join one of Australia’s Largest Leading Early Education Providers!
At G8 Education, we’re on a mission to shape the future! With 350+ early education and care centres under 21 brands, our 8,000+ dedicated team members nurture over 40,000 children every day. As an ASX listed growth company, we’re committed to empowering, rewarding, and supporting every team member – from our centre educators to our leadership and support team.
The Opportunity
The Investigator is responsible for conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.
This role is a national role with investigations occurring across the G8 business and centre network.
Key Responsibilities
Conduct thorough and objective investigations into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.
Ensure all investigations are completed within agreed timeframes, in accordance with due process, legislative standards, company guidelines, and government requirements.
Apply a consistent investigative methodology across the organisation.
Prepare comprehensive reports with clear conclusions, identification of contributing factors and root causes, and recommended actions based on relevant policies and guidelines.
Identify opportunities for continual improvement in service standards, policies, organisational processes, and practices.
Communicate and implement improvement opportunities identified during investigations.
Contribute to the enhancement of G8’s national Investigation Framework.
Collect and analyse data throughout the investigation process to identify exceptions, trends, and key risk indicators.
Develop and maintain strong relationships with internal stakeholders to provide support throughout the investigation process.
About You
A Diploma of Children’s Services or equivalent qualification in Criminology, Criminal Justice, Investigations or Industrial Relations is highly desirable
Experience conducting employee investigations
Knowledge of Reportable Conduct Schemes
Knowledge of best practice investigation methodologies
Excellent knowledge of legislative, regulatory, risk and policy framework affecting the requirements of government corporations
Demonstrated interpersonal and communications skills for conducting interviews, well developed report writing skills and proven and effective stakeholder management skills
Adaptable, and able to change focus on short notice and to work within tight deadlines
Hold a valid working with children check or willingness to obtain upon commencement.
Brisbane, QLD, 4000
People and Transformation
Permanent Full time
Add to favourites
View favourites
Nurturing the greatness in every child - and in you.
Join one of Australia’s Largest Leading Early Education Providers!
At G8 Education, we’re on a mission to shape the future! With 350+ early education and care centres under 21 brands, our 8,000+ dedicated team members nurture over 40,000 children every day. As an ASX listed growth company, we’re committed to empowering, rewarding, and supporting every team member – from our centre educators to our leadership and support team.
The Opportunity
The Investigator is responsible for conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.
This role is a national role with investigations occurring across the G8 business and centre network.
Key Responsibilities
Conduct thorough and objective investigations into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework.
Ensure all investigations are completed within agreed timeframes, in accordance with due process, legislative standards, company guidelines, and government requirements.
Apply a consistent investigative methodology across the organisation.
Prepare comprehensive reports with clear conclusions, identification of contributing factors and root causes, and recommended actions based on relevant policies and guidelines.
Identify opportunities for continual improvement in service standards, policies, organisational processes, and practices.
Communicate and implement improvement opportunities identified during investigations.
Contribute to the enhancement of G8’s national Investigation Framework.
Collect and analyse data throughout the investigation process to identify exceptions, trends, and key risk indicators.
Develop and maintain strong relationships with internal stakeholders to provide support throughout the investigation process.
About You
A Diploma of Children’s Services or equivalent qualification in Criminology, Criminal Justice, Investigations or Industrial Relations is highly desirable
Experience conducting employee investigations
Knowledge of Reportable Conduct Schemes
Knowledge of best practice investigation methodologies
Excellent knowledge of legislative, regulatory, risk and policy framework affecting the requirements of government corporations
Demonstrated interpersonal and communications skills for conducting interviews, well developed report writing skills and proven and effective stakeholder management skills
Adaptable, and able to change focus on short notice and to work within tight deadlines
Hold a valid working with children check or willingness to obtain upon commencement.
