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International BPO Executive Jobs in IBM Technology
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#750173
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IBM Technology
Job Description
Job Requirements
Job Title: International BPO Executive Jobs in IBM Technology - Bengaluru
Location: Bengaluru, Karnataka, India
Salary: ₹28,000 - ₹35,000 per month + Incentives
Qualification: 12th Pass and above
Work Experience: 6 - 12 months in Customer Support / TeleCaller
Job Description:
Are you passionate about providing exceptional customer service and seeking an exciting career opportunity in the international BPO sector? IBM Technology, a global leader in technology and innovation, is looking for dedicated International BPO Executives to join our team at Manyata Tech Park, Bengaluru. In this role, you will be instrumental in delivering high-quality customer support, handling inquiries, and enhancing customer satisfaction.
As an International BPO Executive at IBM Technology, your primary focus will be to manage customer interactions with professionalism and efficiency. You will be responsible for assisting customers with information about our products and services, resolving their queries, and contributing to a positive customer experience. This role offers a competitive salary and incentives, making it an excellent opportunity for those with prior experience in customer support or telecalling.
Responsibilities:
• Customer Interaction: Handle inbound and outbound customer calls professionally and efficiently at IBM Technology.
• Information Provision: Provide detailed information about IBM Technology’s products, services, and current offers.
• Query Resolution: Address and resolve customer queries and concerns, ensuring a high level of customer satisfaction.
• Needs Identification: Identify customer needs and offer appropriate solutions or escalate issues as required.
• Call Management: Manage call volumes effectively to meet the performance targets set by IBM Technology.
• Database Management: Maintain accurate and up-to-date customer records in the database.
• Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback.
• Team Collaboration: Work closely with team members to achieve common goals and enhance the overall service quality at IBM Technology.
• Reporting: Prepare and submit daily and weekly performance reports as required by IBM Technology.
• Compliance: Adhere to all company policies and procedures to ensure compliance with IBM Technology’s standards.
Requirements:
• Education: Minimum qualification of 12th Pass and above is required for the International BPO Executive role at IBM Technology.
• Experience: 6 - 12 months of experience in customer support or telecalling is preferred.
• Communication Skills: Excellent verbal communication skills in English and the ability to handle customer interactions effectively.
• Problem-Solving: Strong problem-solving skills to address and resolve customer issues promptly.
• Attention to Detail: High level of attention to detail for accurate data entry and call management.
• Tech Savvy: Basic proficiency in using computers and CRM software.
• Customer-Centric: A customer-oriented mindset with a focus on delivering exceptional service.
• Flexibility: Ability to work in rotational shifts as required by IBM Technology.
Benefits:
• Competitive Salary: Enjoy a competitive monthly salary ranging from ₹28,000 to ₹35,000, plus performance-based incentives.
• Career Growth: Access to numerous career development opportunities within IBM Technology.
• Dynamic Work Environment: Be part of a global technology leader and work in a vibrant, supportive atmosphere at IBM Technology.
• Comprehensive Benefits: Receive additional benefits such as health insurance and performance bonuses.
Join IBM Technology and take the next step in your career with a leading name in the tech industry. Apply now for the International BPO Executive position and contribute to our commitment to excellence in customer service!
FAQ's:
1Q: What is the eligibility criteria to apply for this International BPO Executive job?
A: The candidate should be 12th Pass and above with 6 months - 1 year of experience.
2Q: How much salary can I expect for this job role?
A: You can expect a competitive salary of ₹28,000 - ₹35,000 per month plus incentives, depending on your interview. It's a Full-Time job in Bangalore.
3Q: How many working days are there for this International BPO Executive job?
A: This International BPO Executive job offers a 5-day working week.
4Q: Are there any charges applicable while applying or joining this International BPO Executive job?
A: No, there is no fee applicable for applying to this International BPO Executive job, both during the application process and employment with IBM Technology.
5Q: Is it a work-from-home job?
A: No, it’s not a work-from-home job and cannot be done online.
6Q: How many openings are there for this International BPO Executive role?
A: There is an immediate opening for 25 International BPO Executives at IBM Technology.
7Q: Who can apply for this job?
A: Both male and female candidates can apply for this Customer Support / TeleCaller job.
8Q: What are the timings of this International BPO Executive job?
A: This International BPO Executive job involves rotational shifts. For more information, candidates can call HR
Job Title: International BPO Executive Jobs in IBM Technology - Bengaluru
Location: Bengaluru, Karnataka, India
Salary: ₹28,000 - ₹35,000 per month + Incentives
Qualification: 12th Pass and above
Work Experience: 6 - 12 months in Customer Support / TeleCaller
Job Description:
Are you passionate about providing exceptional customer service and seeking an exciting career opportunity in the international BPO sector? IBM Technology, a global leader in technology and innovation, is looking for dedicated International BPO Executives to join our team at Manyata Tech Park, Bengaluru. In this role, you will be instrumental in delivering high-quality customer support, handling inquiries, and enhancing customer satisfaction.
As an International BPO Executive at IBM Technology, your primary focus will be to manage customer interactions with professionalism and efficiency. You will be responsible for assisting customers with information about our products and services, resolving their queries, and contributing to a positive customer experience. This role offers a competitive salary and incentives, making it an excellent opportunity for those with prior experience in customer support or telecalling.
Responsibilities:
• Customer Interaction: Handle inbound and outbound customer calls professionally and efficiently at IBM Technology.
• Information Provision: Provide detailed information about IBM Technology’s products, services, and current offers.
• Query Resolution: Address and resolve customer queries and concerns, ensuring a high level of customer satisfaction.
• Needs Identification: Identify customer needs and offer appropriate solutions or escalate issues as required.
• Call Management: Manage call volumes effectively to meet the performance targets set by IBM Technology.
• Database Management: Maintain accurate and up-to-date customer records in the database.
• Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback.
• Team Collaboration: Work closely with team members to achieve common goals and enhance the overall service quality at IBM Technology.
• Reporting: Prepare and submit daily and weekly performance reports as required by IBM Technology.
• Compliance: Adhere to all company policies and procedures to ensure compliance with IBM Technology’s standards.
Requirements:
• Education: Minimum qualification of 12th Pass and above is required for the International BPO Executive role at IBM Technology.
• Experience: 6 - 12 months of experience in customer support or telecalling is preferred.
• Communication Skills: Excellent verbal communication skills in English and the ability to handle customer interactions effectively.
• Problem-Solving: Strong problem-solving skills to address and resolve customer issues promptly.
• Attention to Detail: High level of attention to detail for accurate data entry and call management.
• Tech Savvy: Basic proficiency in using computers and CRM software.
• Customer-Centric: A customer-oriented mindset with a focus on delivering exceptional service.
• Flexibility: Ability to work in rotational shifts as required by IBM Technology.
Benefits:
• Competitive Salary: Enjoy a competitive monthly salary ranging from ₹28,000 to ₹35,000, plus performance-based incentives.
• Career Growth: Access to numerous career development opportunities within IBM Technology.
• Dynamic Work Environment: Be part of a global technology leader and work in a vibrant, supportive atmosphere at IBM Technology.
• Comprehensive Benefits: Receive additional benefits such as health insurance and performance bonuses.
Join IBM Technology and take the next step in your career with a leading name in the tech industry. Apply now for the International BPO Executive position and contribute to our commitment to excellence in customer service!
FAQ's:
1Q: What is the eligibility criteria to apply for this International BPO Executive job?
A: The candidate should be 12th Pass and above with 6 months - 1 year of experience.
2Q: How much salary can I expect for this job role?
A: You can expect a competitive salary of ₹28,000 - ₹35,000 per month plus incentives, depending on your interview. It's a Full-Time job in Bangalore.
3Q: How many working days are there for this International BPO Executive job?
A: This International BPO Executive job offers a 5-day working week.
4Q: Are there any charges applicable while applying or joining this International BPO Executive job?
A: No, there is no fee applicable for applying to this International BPO Executive job, both during the application process and employment with IBM Technology.
5Q: Is it a work-from-home job?
A: No, it’s not a work-from-home job and cannot be done online.
6Q: How many openings are there for this International BPO Executive role?
A: There is an immediate opening for 25 International BPO Executives at IBM Technology.
7Q: Who can apply for this job?
A: Both male and female candidates can apply for this Customer Support / TeleCaller job.
8Q: What are the timings of this International BPO Executive job?
A: This International BPO Executive job involves rotational shifts. For more information, candidates can call HR
