Verified Job
Sales
Internal Sales - Smeaton Grange
Sales
#763803
Remote / WFH
Hero
Job Description
AI Job Summary
Previous experience in internal sales, administration or customer service.
Experience processing inbound sales orders via phone, email and over the counter.
Proficiency in Microsoft Office, particularly Word and Excel.
Sign up or log in to analyse my fit
Role Type
On-site • Permanent • Full-time • Entry Level
Description
About Big River Group
Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry. We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply and steel formwork, with operations across Australia and New Zealand.
The Opportunity
We are seeking a motivated Internal Sales professional to join our team at our Smeaton Grange Branch. This role plays a critical part in delivering exceptional customer service and providing seamless sales and administrative support to customers across the region.
Your Role
As an Internal Sales, you will play a key role in supporting customers and the external sales team by:
Processing inbound sales orders via phone, email and over the counter
Assisting Account Managers with order entry, customer follow-up and coordination
Responding to customer enquiries with timely and accurate information
Maintaining sales and customer records within company systems
Preparing reports, quotes and updating customer databases
Coordinating warranty claims and liaising with internal teams
Supporting showroom displays, brochures and sales materials as required
What You’ll Need
To be successful in this role, you will bring:
Previous experience in internal sales, administration or customer service
Strong communication and problem-solving skills
High attention to detail and accuracy
Excellent organisational and time management capability
Ability to manage competing priorities and meet deadlines
A collaborative team-focused approach, with the ability to work independently
Proficiency in Microsoft Office, particularly Word and Excel
Knowledge of the timber or building products industry (advantageous)
Understanding of WHS practices (valued)
What You’ll Receive
Competitive salary with incentive and bonus potential
Full training as you onboard as well as ongoing training & career development opportunities
Career pathways across BRG’s national and international operations
Free on-site parking
Access to the Employee Assistance Program (EAP)
A supportive team environment within a growing, market-leading business
Interested?
Ready to take the next step in your career? Apply today with your resume and cover letter via SEEK.
Our Commitment to Diversity and Inclusion
At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free from discrimination. Recruitment decisions are based on competence, performance, merit and business needs.
Company Overview
Big River Group manufactures a range of construction products including timber and steel formwork, timber flooring, plywood and decorative panels, as well as distributing a broad range of other building products from well-known local and international suppliers, focusing primarily on the commercial and residential, civil and infrastructure construction trade market segments. Big River owns and manages 26 sites across Australia and New Zealand, encompassing Big River Building Trade Centres, Big River Commercial, Timberwood Panels, Plytech and SLQ. Big River provides customers with the security of a full support network, and technical expertise at every stage of the product lifecycle. This is the guarantee of quality and service that Big River has based its 120 years of success on.
Previous experience in internal sales, administration or customer service.
Experience processing inbound sales orders via phone, email and over the counter.
Proficiency in Microsoft Office, particularly Word and Excel.
Sign up or log in to analyse my fit
Role Type
On-site • Permanent • Full-time • Entry Level
Description
About Big River Group
Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry. We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply and steel formwork, with operations across Australia and New Zealand.
The Opportunity
We are seeking a motivated Internal Sales professional to join our team at our Smeaton Grange Branch. This role plays a critical part in delivering exceptional customer service and providing seamless sales and administrative support to customers across the region.
Your Role
As an Internal Sales, you will play a key role in supporting customers and the external sales team by:
Processing inbound sales orders via phone, email and over the counter
Assisting Account Managers with order entry, customer follow-up and coordination
Responding to customer enquiries with timely and accurate information
Maintaining sales and customer records within company systems
Preparing reports, quotes and updating customer databases
Coordinating warranty claims and liaising with internal teams
Supporting showroom displays, brochures and sales materials as required
What You’ll Need
To be successful in this role, you will bring:
Previous experience in internal sales, administration or customer service
Strong communication and problem-solving skills
High attention to detail and accuracy
Excellent organisational and time management capability
Ability to manage competing priorities and meet deadlines
A collaborative team-focused approach, with the ability to work independently
Proficiency in Microsoft Office, particularly Word and Excel
Knowledge of the timber or building products industry (advantageous)
Understanding of WHS practices (valued)
What You’ll Receive
Competitive salary with incentive and bonus potential
Full training as you onboard as well as ongoing training & career development opportunities
Career pathways across BRG’s national and international operations
Free on-site parking
Access to the Employee Assistance Program (EAP)
A supportive team environment within a growing, market-leading business
Interested?
Ready to take the next step in your career? Apply today with your resume and cover letter via SEEK.
Our Commitment to Diversity and Inclusion
At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free from discrimination. Recruitment decisions are based on competence, performance, merit and business needs.
Company Overview
Big River Group manufactures a range of construction products including timber and steel formwork, timber flooring, plywood and decorative panels, as well as distributing a broad range of other building products from well-known local and international suppliers, focusing primarily on the commercial and residential, civil and infrastructure construction trade market segments. Big River owns and manages 26 sites across Australia and New Zealand, encompassing Big River Building Trade Centres, Big River Commercial, Timberwood Panels, Plytech and SLQ. Big River provides customers with the security of a full support network, and technical expertise at every stage of the product lifecycle. This is the guarantee of quality and service that Big River has based its 120 years of success on.
