Review and understand the request
2. Perform the required financial transaction for customer accounts as asked in the request
3. Complete the tasks assigned as per the pre-defined timelines
4. Maintain a day to day production tracker
5. Perform Time Motion as required/applicable
6. Participate in the calls/discussions as applicable for this process (Team Huddles, Calibration, QA Feedback discussion, discussion with stateside team (as applicable) etc.)
7. Call out process related risk/issues/misses on timely manner and to the designated SPOC
8. Takes responsibility for the work done and share performance improvement ideas as applicable
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