Insurance Advisor Home Auto - Advice Centre

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Cold calling

Sales

Customer service

Do you have experience in Cold calling?
Education

Post-secondary education

Do you have a Post-secondary education?
Languages

French

Bilingual

English

Do you know French?
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
Shift and schedule

Monday to Friday
 
Location
Mississauga, ON L5C 1E4
 
Benefits
Pulled from the full job description
Stock options
 
Full job description
Job Summary

Job Description

What is the opportunity?

This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.

We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.

As an RBC Licensed Insurance Advisor for Home Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls

Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions

Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations

Demonstrate a solid understanding of regulatory risk when underwriting and updating home auto insurance policies

Use procedures effectively and seamlessly during conversations with clients

Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces

Exceptional customer service skills with the ability to build strong relationships and connect with clients

Flexibility to work all shifts within the hours of operation. The Home Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm

Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Possession of the Other Than Life (OTL) license at time of application

Fluent in both French in English

Post-secondary education

Knowledge of insurance products

Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity Inclusion

A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options

Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.

Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.

Flexible work arrangements and leaders who support your needs—both personal and professional.

An opportunity to have real impact on the lives of our clients and the communities you serve.

Job Skills

Auto Insurance, Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales
Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:

MISSISSAUGA
Country:

Canada
Work hours/week:

37.5
Employment Type:

Full time
Platform:

INSURANCE
Job Type:

Regular
Pay Type:

Salaried
Posted Date:

2025-07-14
Application Deadline:

2025-08-01
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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