Insolvency Advisor, Personal Debt Solutions
Job Description
Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
Review interview forms, and prepare files/documents for client signing
Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.
How do we define success for your role?
You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
You understand your client’s needs , challenges, and opportunities; client s describe you as positive, professional, and empathetic
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your experience and education
2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area
Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
Demonstrated ability to communicate effectively in various situations
Strong attention to detail in a fast-paced environment
Takes personal ownership and responsibility for the quality and timeliness of work
Proficient in Microsoft Outlook, Word & Excel
Excellent time management and organizational skills
A team player who can also work independently
Previous insolvency experience (asset but not required)
Available to work one evening shift a week until 7:30pm
T he expected range of compensation for this role is $45,000 to $77,000 annually.
