Inside Sales/Counter Sales Representative

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

At ROBINSON, our Inside Sales team plays a key role in helping customers get the products they need—fast. Whether answering a quick product question or preparing a same-day quote, you’ll be part of a team that delivers exceptional service and supports customers in growing their business.
We have an opening for a hybrid position of an Inside Sales / Counter Sales Representative.

What you will do:
Build relationships by understanding customer needs and providing tailored product solutions
Support tradespeople in quoting, ordering, and completing jobs successfully
Deliver timely responses to inquiries, quotations, and product orders
Work cross-functionally with other departments to ensure a smooth customer experience
Continuously learn about our product lines and improve your technical and sales skills
Assisting with select returns and warranties
Provide phone and email quotes to customers.
Other duties/responsibilities as assigned.
About you:
You're a strong communicator who puts customers first
You bring experience in inside sales or have worked in the trades and understand the customer’s world
You’re tech-savvy and comfortable navigating multiple computer systems
You thrive in a team environment and enjoy solving problems quickly and efficiently
Your industry related experience is considered an asset
ROBINSON values your experience and recognizes the contributions you make to the success of our business. Your starting pay will be based on the skills and experience you bring to the role, with opportunities to earn more as you grow and develop with us. Your salary will be supplemented with monthly bonus opportunities, annual profit share, wellness days, RRSP program and a generous benefits package.
Visit our careers site to explore more opportunities with ROBINSON SUPPLY.

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 34 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.
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