Verified Job
Recruiter / HR / Admin
Information Capability Officer
Recruiter / HR / Admin
#804742
Remote / WFH
Napier City Council
Job Description
Are you passionate about organising information, improving processes, and helping people work smarter?
We're looking for an Information Capability Officer to support the way Council manages information throughout its lifecycle. From records and archives to Microsoft 365 collaboration platforms, you'll play an important role in ensuring information is organised, secure, accessible and managed in line with legislative and organisational requirements.
This is more than a records management role. You'll work closely with teams across Council to provide practical advice, training and support, helping staff confidently manage information while contributing to continuous improvements in the systems and processes that underpin how we work. If you enjoy solving problems, improving the way information is managed, and building positive relationships, this is an opportunity to make a real impact across the organisation.
Te Āheinga - The Opportunity
In this role you'll:
Support the management of Council's digital and physical information throughout its lifecycle
Administer Microsoft 365 collaboration platforms, including Microsoft Teams and SharePoint
Promote good information management practices through advice, training and user support
Help maintain secure, compliant and accessible information and records across Council
Support information governance, archiving and records management processes
Contribute to improving information systems, processes and ways of working across the organisation
He kōrero mōhou - About You
Experience in records management, information management, administration or a related field
An understanding of information governance, records management or compliance principles
Experience working with Microsoft 365, SharePoint or similar information management systems
Strong organisational skills with excellent attention to detail and the ability to manage competing priorities
The confidence to provide advice, training and practical support to a wide range of users
Excellent communication and relationship-building skills with a customer-focused approach
A proactive mindset, strong problem-solving ability and a passion for continuous improvement
A qualification in Records Management, Information Governance, Library & Information Studies or a related discipline will be well regarded.
Ngā painga mōhou - What we Offer
5 weeks' annual leave after 2 years service
Discounted health insurance work scheme + Eye test subsidy
Retailer discounts + study assistance
Employee Assistance Program (OCP)
Quarterly values awards + Birthday vouchers + Social club
Free flu vaccinations (annual)
Ka Awatea Cultural Wānanga + NCC Kapa Haka
Te Reo Māori language classes
This is a permanent, full time opportunity working 40 hours per week, Monday-Friday. You will be based in Napier.
The annual salary package for this role is $66,223 - $74,013 (including KiwiSaver), with the final offer depending on your skills and experience.
We will be interviewing applications as we receive them and may close the role when we have found the right person.
He kōrero mō Te Kaunihera o Ahuriri - About NCC
At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!
Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.
Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening and drug & ******* testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.
Please visit Napier City Council Careers website to see full job description
Job Description – Information Capability Officer
Department
Corporate & Commercial Services
Locations
Central Post Office
Employment Type
Permanent
Hours
Full Time
Show less
We're looking for an Information Capability Officer to support the way Council manages information throughout its lifecycle. From records and archives to Microsoft 365 collaboration platforms, you'll play an important role in ensuring information is organised, secure, accessible and managed in line with legislative and organisational requirements.
This is more than a records management role. You'll work closely with teams across Council to provide practical advice, training and support, helping staff confidently manage information while contributing to continuous improvements in the systems and processes that underpin how we work. If you enjoy solving problems, improving the way information is managed, and building positive relationships, this is an opportunity to make a real impact across the organisation.
Te Āheinga - The Opportunity
In this role you'll:
Support the management of Council's digital and physical information throughout its lifecycle
Administer Microsoft 365 collaboration platforms, including Microsoft Teams and SharePoint
Promote good information management practices through advice, training and user support
Help maintain secure, compliant and accessible information and records across Council
Support information governance, archiving and records management processes
Contribute to improving information systems, processes and ways of working across the organisation
He kōrero mōhou - About You
Experience in records management, information management, administration or a related field
An understanding of information governance, records management or compliance principles
Experience working with Microsoft 365, SharePoint or similar information management systems
Strong organisational skills with excellent attention to detail and the ability to manage competing priorities
The confidence to provide advice, training and practical support to a wide range of users
Excellent communication and relationship-building skills with a customer-focused approach
A proactive mindset, strong problem-solving ability and a passion for continuous improvement
A qualification in Records Management, Information Governance, Library & Information Studies or a related discipline will be well regarded.
Ngā painga mōhou - What we Offer
5 weeks' annual leave after 2 years service
Discounted health insurance work scheme + Eye test subsidy
Retailer discounts + study assistance
Employee Assistance Program (OCP)
Quarterly values awards + Birthday vouchers + Social club
Free flu vaccinations (annual)
Ka Awatea Cultural Wānanga + NCC Kapa Haka
Te Reo Māori language classes
This is a permanent, full time opportunity working 40 hours per week, Monday-Friday. You will be based in Napier.
The annual salary package for this role is $66,223 - $74,013 (including KiwiSaver), with the final offer depending on your skills and experience.
We will be interviewing applications as we receive them and may close the role when we have found the right person.
He kōrero mō Te Kaunihera o Ahuriri - About NCC
At Napier City Council, we are proud to be an equal opportunity employer that values diversity. We welcome applicants from all backgrounds and work to make our hiring process fair and accessible. If you need any support or adjustments during your application or interview, let us know—we’re happy to help!
Our success is grounded in strong partnerships with Mana Whenua and Iwi, supported by our Māori Partnerships team, Te Waka Rangapū, which builds cultural capability through education and training.
Before you join, you’ll need to complete pre-employment checks (including criminal background checks, with some roles requiring health screening and drug & ******* testing). As an NCC employee, you may also be called on to support Civil Defence emergencies when our community needs us most.
Please visit Napier City Council Careers website to see full job description
Job Description – Information Capability Officer
Department
Corporate & Commercial Services
Locations
Central Post Office
Employment Type
Permanent
Hours
Full Time
Show less
