Infor WFM Techno-Functional Consultant
Job Description
Do you love a career where you Experience, Grow & Contribute at the same time, while earning at least 10% above the market? If so, we are excited to have bumped onto you.
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If you are a Infor WFM Techno-Functional Consultant Position looking for excitement, challenge and stability in your work, then you would be glad to come across this page.
We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long-term project. Here are a few details.
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Role: Infor WFM Techno-Functional ConsultantLocation: Anywhere in India
Shift:12pm to 1pm, 1pm to 10pm, 2pm to 11pm
Work Mode: Hybrid
Experience: 7+ Years
Type: Contract
Requirements
We are looking for an experienced Infor Workforce Management (WFM) Functional / Support Consultant to work on AMS support, enhancements, configuration, and integrations for enterprise time & attendance and workforce management systems. The role involves incident management, configuration, testing, integrations, and production support in a complex enterprise environment.
Key Responsibilities
Application Support & AMS Delivery
• Participate in full AMS lifecycle including:
• Support & Maintenance
• Enhancements
• System upgrades
• SLA management
• Handle Incident, Problem & Change Management:
• Incident logging, triage, tracking, resolution
• Root cause analysis and permanent fixes
• Work with ITSM tools (ServiceNow) for L1/L2/L3 support
• Support hypercare, deployments, and production releases
Configuration, Testing & Enhancements
• Perform:
• Configuration and reconfiguration
• Upgrades and enhancements
• Implementation support and UAT
• Maintain DEV/Test environments aligned with Production
• Prepare and maintain:
• Functional & Technical Design Documents
• Test strategies, test cases
• User training & implementation documentation
Infor WFM Functional Ownership
• Configure and support:
• Time & Attendance (Timesheets, Pay Rules, Security, Pay Groups, Calculation Groups)
• Accruals (Policies, Entitlements, Assignments)
• Scheduling & Advanced Scheduling (Shift Patterns, MVS, LFSO)
• Job Scheduling
• Support integrations:
• Employee Import
• Payroll Export
• Time Imports
• Manage:
• Labor levels
• Employee groups
• Security roles and access
Monitoring & Troubleshooting
• Perform troubleshooting using:
• Hyperfinds, Genies, Reports
• Transaction Assistant
• Resolve:
• Configuration errors
• Data issues
• Job failures
• Interface failures
• Support:
• Audits
• Compliance checks
• Data corrections
Integrations & Technical Collaboration
• Manage WFM integration with HR, Payroll, and other systems
• Work with technical teams on:
• Extensions
• Customizations
• Interfaces
• Support:
• Data conversion and migration activities
Required Skills & Experience
Core Experience
• 2 – 6 years of experience in:
• Infor WFM or
• Any Time & Attendance / Workforce Management system
• Strong hands-on in:
• Timekeeping configuration
• Pay rules & policies
• Scheduling & attendance management
Infor WFM Skills
• Infor WFM:
• Data structures
• Configuration
• Integrations
• Modules:
• Time & Attendance
• Accruals
• Scheduling & Advanced Scheduling
• Job Scheduling
• Reporting:
• SQL-based reporting
• Cognos (preferred)
Technical & Tools
• Working knowledge of:
• SQL
• Java / JavaScript / J2EE (for extensions/integrations)
• Experience with:
• ITSM tools like ServiceNow
• Experience with:
• Infor WFM 6.2.4+ or Infor WFM Cloud (preferred)
Good to Have
• Infor WFM Certification
• ITIL V3 Foundation Certification
• Experience with:
• Mobility / ETM / Mobile workforce features
• Cognos Report Studio / Query Studio
• Complex integrations & extensions
Benefits
Visit us at http://alignity.io/careers. Alignity Solutions is an Equal Opportunity Employer, M/F/V/D.
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