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Ignites Human Capital
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#816732
Remote / WFH
Koi Corporate Deal
Job Description
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- call lalitha@7848820046
call sana@7676788200
call sharvari@7829426221
call lalitha@7848820046
Schedule your for an interview call hr sakeena@7829422751
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- call lalitha@7848820046
call sana@7676788200
call sharvari@7829426221
call lalitha@7848820046
Schedule your for an interview call hr sakeena@7829422751
