Human Capital Manager (Contract)

Full job description
As a Human Capital (HC) Manager in our HC Services team, you’ll work as part of a team of problem solvers, helping to solve complex business issues and support our people experience. Working closely with staff and Partners, you’ll help guide and coach on challenging and sensitive situations they need support with.
Meaningful work you’ll be part of

As a Human Capital (HC) Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

Serve as a trusted advisor to Partners/leaders with a focus on creating a meaningful work experience for our staff aligned with our People Value Proposition.

Coach Partners/leaders to increase their leadership effectiveness, including consulting on performance or employee relations issues, building familiarity and trust to enhance working relationships, and advancing inclusion and equity through education/training.

Work collaboratively with peers, the HC Services Senior Manager, and HC Senior Managers/Director to drive a consistent/equitable (“one-firm”) approach to our work.

Act as a subject matter expert and provide value-add coaching on employment-related issues (e.g., wellness discussions, performance management, data breaches, personal relationships, work refusals, etc.), ensuring consistency and alignment with established governing regulations, the firm’s HC policies, and our Code of Conduct.

Consult and mentor Partners/leaders on issues related to legal, procedural, compliance, employee relations, talent acquisition, total rewards, and performance management.

Identify trends and provide insights to HC Senior Managers to contribute to the HC strategy and the overall people experience.

Perform other responsibilities related to the day-to-day management of our people, including terminations of staff, absence management, salary reviews, collaborating with HC specialist teams on employee relations matters (Ethics, Independence, Legal, Risk, etc.), and managing escalations from the supporting HC Operational Excellence team.

Provide ad-hoc support and projects as requested by the HC Senior Managers and Director.

Experiences and skills you’ll use to solve

Relevant experience in a series of progressive HR roles, ideally within a professional services firm/matrix organization.

An undergraduate degree with demonstrated on-going learning efforts (Certified Human Resources Professional/Leader (CHRP/CHRL) designations are an asset.

An in-depth understanding of human resources management: recruitment, compensation and benefits, performance management, talent management, staff development, employee relations and their link to business strategy.

Demonstrated ability to build and manage trusting relationships with key leaders and internal business Partners with a commitment to exceptional client service.

Excellent project management and prioritization skills in managing multiple deadlines and complex projects. Able to move effortlessly between strategic topics and day to day HC activities.

Proven ability to coach senior individuals and influence as appropriate to manage stakeholder expectations and ensure successful outcomes.

Strong critical thinking skills and ability to assess situations strategically, navigate new and changing situations, and develop a collaborative approach.

Fast learner, strong technical skills, and open to implementing next generation HR skills (process automation, people/data analytics, Generative AI, and other digital skills).

Open to new ways of doing things and continuous improvement.

A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

This is a 16-month full-time contract opportunity.


Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc


PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
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