Verified Job
Recruiter / HR / Admin
HR Workday Operations Senior Specialist
Recruiter / HR / Admin
#325366
Remote / WFH
Job Description
JR-4357 Requisition # 2+ minutes ago Post Date
The Workday Operations team is a key player in the Service Delivery Model for HR, in guiding the continued design, maintenance, and support of HR processes in Workday. As part of a global service delivery platform this team will also collaborate closely with colleagues from other parts of the HR organization, globally.
Key Responsibilities
The key responsibilities of the role include:
• General Workday support (Service, Updates & Change requests) for all the countries globally
• Support to streamline all workday business processes to maintain a global standard and also ensure adherence to Regional and Global business needs
• Ensure all Workday tasks and events are resolved as per agreed timelines
• Participate in change management review and support designing the change in Workday
• Responsible for conducting Audit of Master Data Validation
• Act as SPOC for ensuring the first line support is being provided to employees and managers, Businesses and HRs globally for their workday-related queries
• Manage Workday Homepage, Newsletters and various Internal communication channels to connect with all employees, managers and Global HR teams
• Ensure to update and maintain Procedures, Templates, quick guides, step by step guides, and other training material on SharePoint
Develop and update Quick Reference Guide (QRC) and for all roles in workday
• Work on systems development/upgrade/enhancement projects as a team member
Key Requirements
The successful candidate should have:
Skills
• Strong problem solving and project management skills as well as ability to work independently with minimal supervision.
• Experience in partnering with senior stakeholders and managing various stakeholder groups effectively.
• Excellent relationship management skills – display sensitivity to organisational dynamics and cultivate relationships across functions to drive results.
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments
• Excellent communication skills (written and verbal) – ability to adapt communication upwards and downwards for appropriate levels of detail
• Ability to influence, negotiate and constructively challenge to achieve productive solutions for complex business problems.
Experience
• Minimum 5 years' operational support experience in HR tools (mandatory HR Workday)
• Familiarity with HR business processes and shared service model is mandatory
• Ability to work independently and with colleagues located in different geographies
• Strong working knowledge of Microsoft Office: Excel, Access, Power Point and Word.
Qualifications
• A bachelor's/master's degree from a reputed institute, preferably in the area of business management
• Experience at a multinational organisation with exposure to non-Indian working environment is mandatory
About the Firm
Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.
We offer you the opportunity to join a global law firm with one of the most pre-eminent legal practices in the world. We have an established presence in India for more than ten years, delivering value and supporting Clifford Chance offices across the globe in the areas of Information Technology, Finance, Business Research, Legal Support, Document Production, Project Management and Continuous Improvement. We have been certified as a 'Great Place to Work' in India for implementing people practices that foster collaboration and enable employees to reach their full potential. We are proud of the colleagues who work for us and of the service that together we provide, many of whom are experts in their own sectors. Join us and you will experience, first-hand, the one firm, one team approach that makes working at Clifford Chance so different.
We are offering you the chance to join a Firm with more tier one rankings than any other law firm. The opportunity to demonstrate and develop your skills by following tailored (international) trainings and courses. Attractive working conditions and fun in a team of energetic professionals
The Workday Operations team is a key player in the Service Delivery Model for HR, in guiding the continued design, maintenance, and support of HR processes in Workday. As part of a global service delivery platform this team will also collaborate closely with colleagues from other parts of the HR organization, globally.
Key Responsibilities
The key responsibilities of the role include:
• General Workday support (Service, Updates & Change requests) for all the countries globally
• Support to streamline all workday business processes to maintain a global standard and also ensure adherence to Regional and Global business needs
• Ensure all Workday tasks and events are resolved as per agreed timelines
• Participate in change management review and support designing the change in Workday
• Responsible for conducting Audit of Master Data Validation
• Act as SPOC for ensuring the first line support is being provided to employees and managers, Businesses and HRs globally for their workday-related queries
• Manage Workday Homepage, Newsletters and various Internal communication channels to connect with all employees, managers and Global HR teams
• Ensure to update and maintain Procedures, Templates, quick guides, step by step guides, and other training material on SharePoint
Develop and update Quick Reference Guide (QRC) and for all roles in workday
• Work on systems development/upgrade/enhancement projects as a team member
Key Requirements
The successful candidate should have:
Skills
• Strong problem solving and project management skills as well as ability to work independently with minimal supervision.
• Experience in partnering with senior stakeholders and managing various stakeholder groups effectively.
• Excellent relationship management skills – display sensitivity to organisational dynamics and cultivate relationships across functions to drive results.
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments
• Excellent communication skills (written and verbal) – ability to adapt communication upwards and downwards for appropriate levels of detail
• Ability to influence, negotiate and constructively challenge to achieve productive solutions for complex business problems.
Experience
• Minimum 5 years' operational support experience in HR tools (mandatory HR Workday)
• Familiarity with HR business processes and shared service model is mandatory
• Ability to work independently and with colleagues located in different geographies
• Strong working knowledge of Microsoft Office: Excel, Access, Power Point and Word.
Qualifications
• A bachelor's/master's degree from a reputed institute, preferably in the area of business management
• Experience at a multinational organisation with exposure to non-Indian working environment is mandatory
About the Firm
Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.
We offer you the opportunity to join a global law firm with one of the most pre-eminent legal practices in the world. We have an established presence in India for more than ten years, delivering value and supporting Clifford Chance offices across the globe in the areas of Information Technology, Finance, Business Research, Legal Support, Document Production, Project Management and Continuous Improvement. We have been certified as a 'Great Place to Work' in India for implementing people practices that foster collaboration and enable employees to reach their full potential. We are proud of the colleagues who work for us and of the service that together we provide, many of whom are experts in their own sectors. Join us and you will experience, first-hand, the one firm, one team approach that makes working at Clifford Chance so different.
We are offering you the chance to join a Firm with more tier one rankings than any other law firm. The opportunity to demonstrate and develop your skills by following tailored (international) trainings and courses. Attractive working conditions and fun in a team of energetic professionals
