Housekeeping Supervisor

Job details
Job type
Permanent
Full-time
Shift and schedule
Weekend availability
Rotating roster
Shift work
 
Location
Broadbeach QLD
 
Full job description
Company Description

Belong in a place where you can be yourself and love what you do. At Sofitel Gold Coast Broadbeach, we don’t just offer jobs – we build careers grounded in elegance, excellence, and authenticity. Here, you’ll be part of a team that values your individuality and empowers you to lead with purpose, create meaningful guest experiences, and take pride in every detail.

Located just moments from the golden sands of Broadbeach, our five-star hotel boasts 2+6 sophisticated rooms and suites, stunning ocean and hinterland views, and a collection of vibrant food beverage venues. As a Housekeeping Supervisor, you'll be leading a team in an environment that blends luxury with soul.


Job Description

A Career that lets your passion shine

Allocate and organise daily room assignments and team responsibilities
Perform detailed room inspections to ensure brand excellence is upheld
Support roster planning and operational efficiency
Coach, mentor and train Housekeeping team members in line with brand standards
Respond to guest requests, feedback, and solve problems with grace and urgency
Ensure rooms are released in a timely manner to meet check-in targets
Build and maintain strong relationships with Front Office and Engineering to support a seamless guest experience

Qualifications

What you will bring to the role:

Experience in a Housekeeping Supervisor role (luxury or upscale hotel background is ideal)
Strong leadership and team coordination skills
Meticulous eye for detail and standards of cleanliness
Ability to prioritise in a fast-paced environment
Clear communication - written, verbal and interpersonal
A proactive and guest-first mindset
Flexibility to work a rotating roster across mornings and evenings, weekdays and weekends

Additional Information

Thrive in our Sofitel Gold Coast Broadbeach community:

Free daily meal at Le Café during shift
Discounts with Accor globally across hotels, restaurants, and retail partners
Discounted secure parking in the heart of Broadbeach
Paid day off on your birthday to celebrate you
Bespoke recognition and reward programs
Work steps away from the beach, restaurants, shops, and public transport

This is your moment.
Whether you’re ready to step up from a team leader role or bring your luxury hotel experience to a new environment, we want to hear from you. Be part of a culture where service is from the heart, ideas are welcomed, and people come first.

Apply now and let your passion shine.

Please note: You must have the legal right to work in Australia to be considered for this role.

 
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