Key ResponsibilitiesGreet guests upon arrival and assist with luggage handlingEscort guests to their rooms and explain room features and hotel facilitiesAssist guests during check-in and check-out proceduresEnsure proper tagging, storage, and delivery of guest baggageRespond promptly to guest requests and inquiriesCoordinate with the front office and concierge for guest assistanceArrange transportation or assist with valet services when requiredQualifications & RequirementsMinimum Bachelors DegreePrior experience in hospitality is preferredBasic communication skills in English and local languagePhysically fit to handle luggage and stand for extended hoursWell-groomed and presentable appearanceWillingness to work in shifts, weekends, and holidaysKey SkillsCustomer service orientationGood communication and interpersonal skillsTeamwork and coordinationTime management and attention to detail
