We are seeking an experienced Duty Manager to join our hotel team. The successful candidate will be responsible for overseeing daily operations, ensuring guest satisfaction, and managing staff. This is a key leadership role that requires strong organizational and communication skills.
• Manage front desk staff and coordinate work schedules to ensure smooth operations.
• Develop and implement procedures to improve hotel operations and guest satisfaction.
• Address staff issues and provide training and development opportunities to improve performance.
• Ensure compliance with hotel policies and procedures.
• Maintain accurate records of financial transactions and reports.