Hotel Sales Manager

should be: Sales-oriented and target-driven Fast and responsive in replying to enquiries Polite and professional with guests Comfortable working with numbers and Excel Responsible for following up until a booking is closed Capable of working independently without constant supervision Able to multitask during busy periods Honest and careful while handling cash, bookings, and financial records Willing to work flexible hours, weekends, and holidays as required in the hotel industry Sales-oriented and responsive Polite and professional Comfortable with numbers and Excel Honest, reliable, and detail-oriented Able to multitask and work flexible hours Performance Expectations The performance of the candidate will be evaluated based on: Enquiry-to-booking conversion rate Response time to guest enquiries Number of direct bookings generated Revenue generated Accuracy of OTA and reservation management Accuracy of daily income and expense statements Guest satisfaction and reviews Reduction in booking errors and missed enquiries Coordination with hotel staff and smooth daily operations Performance will be evaluated based on: Booking conversion rate Response time Revenue and occupancy Accuracy of reports and OTA management Guest satisfaction and reviews