hotel clerk head

Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Tasks
Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Repetitive tasks
Combination of sitting, standing, walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Work Term: Permanent
Work Language: English
Hours: 30 hours per week